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Information Systems Technician I - Data Center Services

Springfield, United Statesfull_timeVerifiedPosted 29 Jul 2024

💰 $111,900/yr($58,380/yr – $111,900/yr)

About the role

Office of the Illinois Secretary of State Alexi Giannoulias
Job Title: Information Systems Technician I
Division: Information Technology - Data Center Services
Union: IFT
Location: 501 S Second St, Springfield, IL – Sangamon County
Salary: Salary commensurate with experience - Minimum $4,865.00 per month.

Overview:

Sets up, configure, troubleshoot and administer Document Management Software. Participate in the setup, configuration and administration of servers associated with each application, document scanners and the PC’s used within the Document Management systems. Analyze, configure and monitor workflow functions, assist in occasional programming functions, research software, hardware, storage media, and file types.

Duties and Responsibilities:

Sets up, configures, troubleshoots and administers Document Management software; this includes software on both the desktop and servers; daily functions include adding and editing user accounts, keeping track of document processes, and adjusting databases.
Participates in the setup, configuration and administration of servers associated with each Document Management application, which includes daily activities of monitoring system resources and backup
Sets up, configures and troubleshoots document scanners and all connectivity issues associates with the scanner by including proper configuration of scan station PC's to provide the most efficient operation.
Setup, configure, and troubleshoot PC’s used within the Document Management system for efficient operation in the retrieval and editing of images and associated data.
Analyze, configure, and monitor work flow functions, which include mainly electronic workflow within the Document Management system, but can include manual processes as they affect the system; monitor the entire workflow for efficiency and document levels at each step.
Assist in the occasional programming functions, which usually include scripts or small utility program.
Research software, hardware, storage and media file types.
Perform other duties as required or assigned.

Minimum Requirements:

Requires knowledge skill and mental development equivalent to the completion of one year of college, with Computer Science coursework or one and one-half (1.5) years of technical systems and/or programming experience.
Requires a valid Illinois driver’s license and the ability to lift 0-90 lbs., carry 0-25 lbs.

Application Process:

Please visit https://ilsos.applytojob.gov/apply to apply by completing the online application; you may also upload a resume, or other attachments as needed.
Preference will be given to Illinois residents in the hiring and selection process, in accordance with the Illinois Secretary of State Merit Employment Code.
Questions regarding this posting or Illinois Secretary of State employment practices may be directed to Job Counselors at our Personnel offices in Chicago (312-793-5515) or Springfield (217-782-4783).

Equal Employment Opportunity Employer. Applicants must be lawfully authorized to work in the United States.
Applicants are considered for all positions without regard to race, color, religion, sex, national origin, sexual orientation, age, marital or veteran status, or the presence of a non-job-related medical condition or disability.