Learning and Development Program Specialist

<div class="content-intro"><p>As a family-owned and operated company, we feel a special obligation to the employees who comprise our Taco family.&nbsp; We are committed to offering employees access to the tools necessary to live long and productive lives. We strive to instill in all of our employees:</p> <ul> <li>A positive mental attitude that helps us to be a leader in the industry</li> <li>A commitment to building strong relationships, both inside and outside the organization</li> <li>A desire to learn, grow, and contribute to moving our strategy forward</li> <li>A need to create and to innovate</li> </ul></div><p><span style="color: #007635;"><strong>Employment Type:&nbsp;</strong><span style="color: #000000;">Regular Full-Time</span></span></p> <p><span style="color: #007635;"><strong>Shift: </strong><span style="color: #000000;">1st Shift</span></span></p> <p><span style="color: #007635;"><span style="color: #000000;"><span style="color: #007635;"><strong>Work Status:</strong></span> Hybrid</span></span></p> <p><span style="color: #007635;"><strong>Position Summary: </strong></span></p> <p>The Learning and Development Program Specialist serves as the key partner for Taco's Employee Success Programs, coordinating the delivery, administration, and evaluation of leadership and talent development initiatives. Working closely with the Talent Management team, this role manages project coordination, participant communications, program logistics, documentation, learning resources, data tracking, vendor management, and employee engagement activities to ensure exceptional participant experiences and operational excellence. Through strong organization, communication, and customer service, the Specialist supports the successful delivery and continuous improvement of Employee Success Programs across the organization.</p> <p>Measures of success:</p> <ul> <li><strong>Delivery/administration/response:</strong> Success = ≥95% of program milestones delivered on time, ≤2% documentation error rate, and 100% of inquiries acknowledged within 1 business day.</li> <li><strong>Satisfaction:</strong> Success = ≥85% participant/stakeholder satisfaction score with ≤5% issue escalation rate and 90% of issues resolved within 5 business days.</li> <li>Consistently meet deliverable deadlines across concurrent talent development initiatives while implementing process improvements that reduce administrative processing time and errors over time.</li> </ul> <p><span style="color: #007635;">