Modernization Office Senior Director
McKessonAbout the role
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.
What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.
Company Profile
McKesson Corporation is a global leader in healthcare supply chain management solutions, retail pharmacy, community oncology and specialty care, and healthcare information solutions. McKesson partners with pharmaceutical manufacturers, providers, pharmacies, governments, and other organizations in healthcare to help provide the right medicines, medical products, and healthcare services to the right patients at the right time, safely and cost-effectively.
United by our I2CARE shared principles, our employees work every day to innovate and deliver opportunities that make our customers and partners more successful - all for the better health of patients. McKesson has been named a “Most Admired Company” in the healthcare wholesaler category by FORTUNE, a “Best Place to Work” by the Human Rights Campaign Foundation, and a top military-friendly company by Military Friendly. For more info, visit www.mckesson.com.
We take pride in our culture of connection and believe in a workplace where everyone can be their full, authentic self. We welcome and encourage veterans, individuals with disabilities and others with diverse perspectives to join our growing team. Your unique perspective and experience are valuable assets that can translate into a rewarding career path with us.
Role Overview
McKesson is seeking a Modernization Office Senior Director (Lead).
The Modernization Office Lead is a senior people leader responsible for building and running the operating infrastructure that enables AIM28 and Business Modernization initiatives to execute at scale and deliver lasting impact across NAPS. Operating within a program targeting over meaningful AOP impact, this leader establishes governance, designs repeatable processes, and drives structured execution so that modernization work advances with discipline, speed, and transparency.
The Modernization Office Lead partners across business, technology, and finance functions, frequently influencing without direct authority, to embed new ways of working, align competing priorities, and ensure senior and executive leaders maintain consistent visibility into progress, risk, and value delivered. Critically, this leader is not only running a program, they are building a modernization capability that is designed to outlast AIM28 and become a permanent organizational competency. This leader builds, develops, and holds accountable a team of direct reports while modeling McKesson's LEADRx behaviors in every dimension of the work.
Key Responsibilities
Program Operations & Governance
- Design and run the operating cadence for the full modernization portfolio, including governance forums (e.g., RAIB), escalation pathways, and decision tracking mechanisms.
- Own clear decision rights for day-to-day program operations and define the escalation path for issues that require VP or executive resolution — ensuring decisions are made at the right level without unnecessary delay.
- Manage cross-initiative interdependencies and surface risks early before they become delivery misses.
- Collaborate with FP&A to maintain a disciplined approach to financial value tracking and portfolio reporting.
- Ensure execution runs on defined structure, roles, and rhythms — not heroic effort.
- Establish and continuously refine the standards and tools that keep the program accountable and moving.
Process & Operating Model Redesign
- Set and enforce standards for AI-first process and operating model redesign across the Big Bet portfolio.
- Apply working knowledge of AI-enabled processes, agentic workflows, and technology-driven operating model changes to challenge legacy ways of working with a clean-sheet mindset.<
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