Sr Manager HR Technology (Recruiting / Talent & Performance)

As part of Labcorp’s HR Technology team, the Sr. Manager, HR Technology (Recruiting & Talent Management) requires deep technical expertise in the Workday application with a focus on Talent Management and hiring solutions (Workday Recruiting). The successful candidate will possess leadership capabilities to manage a team of Analysts and/or Solutions Managers and will have a proactive approach to enhancing the Workday landscape. This role will oversee system enhancements, integrations, and automation efforts to drive efficiency and improve the employee and candidate experience.

This position will be our Workday subject matter expert (SME) on all things Workday Recruiting & Talent Management and related business process configuration. The overall objective of this role is to lead the research, analysis, design, and implementation of configuration that elevates employee, and manager experiences and drives business efficiencies. The Sr. Manager, HR Technology (Recruiting & Talent Management) will partner closely with HR, Talent Acquisition, and business stakeholders to ensure that Workday is effectively enabling workforce strategies.

This role will balance run and maintain responsibilities with continuous improvement and innovation initiatives in support of Labcorp’s People Strategy. This SME Leader will support the existing build, drive implementation of enhancements, and deliver net new functionality by understanding user needs, translating those into business and functional requirements, and building streamlined and effective processes supporting technical design, testing and deployment to provide scalable solutions and a best-in-class user experience.

Duties and Responsibilities:

• Demonstrate technical expertise and understanding of functional HR processes to act as primary authority and owner for Workday configuration within your defined area(s) of responsibility including, defining and shaping the business process architecture.

• Lead the administration and optimization of Workday, with a focus on talent-related modules.

• Oversee the integration and utilization of Talent Acquisition AI tools (HiredScore, Paradox, EightFold) to enhance automation and decision-making.

• Partner with HR and TA leaders to refine system workflows, reporting, and analytics that support hiring and talent strategies.

• Drive Workday configuration, governance, and enhancements, ensuring alignment with business needs.

• Facilitate discussions to understand business and information needs of HR, Talent Acquisition, Talent Management, Leadership, and others to make recommendations about how the Workday system can best meet those needs. Identify solutions and transform them into an executable roadmap and backlog, managing and promoting the changes through the appropriate Agile and change processes to drive functionality and optimization of Workday.

• Coordinate with functional and technical staff, lead and/or support system-related projects and initiatives (such as new releases/updates, adoption and implementation of new functionality and business process

• Balance competing requests and priorities while being a champion of continuous improvement and change to develop scalable solutions between Workday and other business systems.

• Manage team case load via ServiceNow, ensuring service delivery agreements and Customer Satisfaction levels are met. Use data to report delivery metrics and help tell the ‘HR Technology story at Labcorp’.

• Troubleshoot upper-tier system issues, defect resolution, maintaining system structure data, assisting with ad-hoc reporting requests, and support cyclical related processes led by other Workday configuration teams.

• Document requirements of product design and technical specifications of the landscape to facilitate maintenance.

• Help review communication and training materials to ensure technical accuracy, assist where necessary to develop communication and training materials in support of system navigation and changes.

• Ensure that the system remains compliant with relevant data protection and security regulations, such as GDPR or CPRA, follow all SOX controls, and implement best practices in data management.

• Lead and attract top talent, motivate, assess, and manage performance to achieve the highest and best use of talent. Create an environment which encourages high performance standards by upskilling, developing, and engaging your team members.

• Provide day-to-day thought leadership and act as advisor or coach to the broader HR Technology Workday team and others to mentor with knowledge sharing and providing guidance that helps them to learn new skills and functional areas.

Minimum Education and Exper