Administrative Assistant II - Neuro

                    

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

                        

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

                                    

Job Title

Administrative Assistant II - Neuro

                        

Location

Cleveland

                    

Facility

Cleveland Clinic Main Campus

                     

Department

NI Administration-Neurological Institute

                      

Job Code

B18004

                     

Shift

Days

                       

Schedule

8:00am-4:30pm

                       

Job Summary

                         

Job Details

Join Cleveland Clinic’s Neurological Institute and become a part of one of the most respected healthcare organizations in the world. This center is known for being a leader in treating and researching the most complex neurological disorders and advancing innovations in neurology. Now, the Neurological Institute is expanding with a new state-of-the-art facility which will include additional operating rooms and ambulatory, infusion, imaging, EMG and sleep and brain study services. Come take an active role in the next wave of transformative care, here at Cleveland Clinic. 

The Administrative Assistant II provides high-level administrative support to six nursing leaders and serves as the primary point of contact for the Hiring Manager. This role requires exceptional professionalism and discretion, as the individual will regularly interact with physicians, executive assistants, and senior leadership. The ideal candidate is highly organized, proactive, and comfortable serving as a trusted partner who keeps operations running smoothly in a fast-paced healthcare environment.

Key responsibilities include managing complex calendars and meetings, preparing agendas, tracking action items, handling calls and emails, and drafting memos and presentations. The Administrative Assistant II must maintain strict confidentiality, including patient information and sensitive documents, while exercising sound judgment in all communications. This role also coordinates training and in-services, manages travel arrangements, orders office supplies, tracks inventory, and collects and compiles data to support quality improvement initiatives. Additional support may be provided to nurse managers as needed.

A caregiver in this position works full – time| 40 hours| days| M-F| 8:00am – 5:00pm (flexible). 

 
A caregiver who excels in this role will:  

• Manage and prioritize multiple assignments simultaneously and effectively. 

• Act as a liaison between internal and external customers by greeting customers, answering, and triage phone calls. 

• Administer calendar and schedule management. 

• Compose and prepare a variety of correspondence (e.g., reports, forms, presentation materials, messages, etc.) as required. 

• Provide coverage of other areas such as front end, point of service and registration. 

• Coordinate management functions and assist in special projects. 

 
Minimum qualifications for the ideal future caregiver include:  

• High School Diploma or GED 

• Three years of office experience 

• Experience using Microsoft Office Suite products (Outlook, Word, Excel, and Power Point) 

 
Preferred quali