Area Human Resources Manager, US - A9 - Richmond, VA

Company Description

At H&M, our purpose is to liberate fashion for the many. We want to shape a new world in Fashion. A world with one ultimate goal: to unleash your self-expression. As an H&M colleague, you’re encouraged to be yourself & more. You’ll take on new responsibilities from day one, learn skills for life, and find new ways to make your big dreams come true. 

Our company is committed to fostering a culture of inclusion and belonging, and we actively seek colleagues who share our commitment. 

Job Description

About the Role 

As an Area HR Manager, you will lead as a Strategic Business Partner to ensure the best colleague experience through implementing the H&M people strategy.  You will strive to foster and promote a high-performing, growth-oriented organizational culture with strong values that aligns with business goals and achieves our financial targets.  

This field-based role reports into the Area Manager and is based out of Richmond, VA.

A Day in the Life 

Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities* 

• Utilize your HR Business Partner mindset by strategically partnering with business leaders to effectively implement the H&M people plan 

• Champion our values-driven culture to provide the best colleague and customer experience; recognize customer service behaviors and drive performance to ensure business success 

• Together with the Area team and Sales Market HR, you follow up & evaluate HR KPI’s & initiate clear action plans 

• Develop a sustainable talent acquisition and hiring plan and strategy for Area, while building and overseeing the internal talent pipeline with follow up on talent development 

• You will provide HR subject matter expertise, competency coaching and business partner advice to your indirect team of Store managers 

• Maintain in-depth knowledge of legal requirements related to day-to-day management of colleagues, reducing legal risks and ensuring regulatory compliance and fair working environment 

• Maintain an overview of the specific colleague related challenges in your Area, including political, environmental, and competitor-related complexities and develop strategies to navigate these challenges 

• You play a key role in leading change initiatives, supporting colleagues to adapt to changes through effective communication and support 

• You support the Area team and Store managers in developing, identifying and coaching talents & foster cross-function talent initiatives 

• Required domestic and international travel up to 60% of the time  

Qualifications

Who You Are:  

• 2-4 years of HR, retail leadership or people management, preferably in retail management 

• Inclusive, positive, open to feedback, willing to multitask and learn on the job 

• Strong commitment and experience with providing a high level of customer service 

• Skilled at solving conflicts in a direct but positive way 

• Strong professional maturity and the ability to deal with sensitive and confidential information 

• Knowledge of federal and state/municipal legal requirements including Title VII, FLSA, FMLA, ADA, FCRA, etc. specifically relating to the areas of recruitment and training 

• Proficient at Microsoft Office  

• Store orientation and commitment to store management development 

Why You’ll Love Working at H&M 

• We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability 

• We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years 

• You’ll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues 

• We are an inclusive company where you’re encouraged to be yourself at work 

• You will have access to a large global talent community, where career growth and aspirations have no limits 

• We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match  401k, paid leave programs, and paid time off, including a community day to serve your local community 

• You’ll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS

Additional Information

Compensation: