(USA) Director, Operations-Last Mile Strategy

Position Summary...

This is a high-impact role at the center of shaping the future of Walmart’s gig-based delivery network. You’ll lead strategic planning, performance management, and prioritization across a fast-moving, high-growth space—working directly with senior leaders to define goals and align cross-functional teams. If you love turning big-picture vision into clear, actionable strategy and building high-performing teams, this is the role for you. You’ll be influencing decisions that affect millions of customers and drivers.

What you'll do...

The Strategy & Mechanisms team is responsible for setting the strategic direction and building the internal operating model that enables Walmart’s Last Mile Delivery organization to execute with clarity, speed, and impact. The team drives cross-functional alignment, prioritization, and performance management, while ensuring that executive communication, decision-making forums, and change initiatives are structured and effective. This work is critical to translating high-level vision into day-to-day action across a complex, fast-moving business. Success on this team requires strong strategic thinking, systems-level problem solving, exceptional communication skills, and the ability to influence without authority in ambiguous, high-stakes environments.

What you'll do:

•Set the yearly strategic vision for the entire LMD team, aligning it with E2E and Walmart US strategies.

•Manage and develop a high-performing team across strategic planning, product prioritization, and competitive intelligence.

•Lead cross-functional prioritization and goal-setting exercises with clarity and cohesion.

 •Influence senior leaders without authority and drive alignment across ambiguous problem areas.

What you'll bring:

•8+ years in strategy consulting, business planning, or product leadership roles with executive-level exposure.

•Proven ability to lead and grow cross-functional teams.

•Strong strategic thinking and storytelling with experience in developing KPIs and long-term vision.

•Executive presence, ability to influence without authority, and exceptional communication skills.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

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For information about PTO, see https://one.walmart.com/notices.

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Live Better U is a Walmart-paid education benefit program for full-time and part-time associate