clinical administrative coordinator

Posting Description

MelroseWakefield Hospital, part of the Tufts Medicine system, has been offering the highest quality and accessible healthcare to the local community for over 130 years.  With two hospital campuses, Level III Trauma Center, Level III Special Care Nursery, Breast Health Center, Cardiovascular Center and over 20 locations and 50 specialties, MelroseWakefield Hospital offers many opportunities to grow your career.  

If you are passionate about providing care in your local community, come join our team!

Hours: Full-Time / 40 hours a week

 

Job Description 

Preferred Qualifications: 

1. High School diploma or equivalent.

2. Two (2) years of experience in a hospital, medical office, or clinic. 

3. Bilingual. 

 

Duties and Responsibilities: The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list.  Other duties and responsibilities may be assigned. 

 

1. Schedules patient appointments, including follow-up appointments, internal and external testing and labs, and surgical booking and coordination. 

2. Assists with scheduling template creation and changes. 

3. Answers phones, triages calls, responds to patient requests, takes messages in office or call center setting. 

4. Greets and checks-in patients; verifies patient demographic and insurance information. 

5. Assists with revenue cycle clearance, including registration accuracy, referral management and insurance verification. 

6. Collects copayments. 

7. Prepares medical records and documentation for patient visits, including loading of information into the EMR system. 

8. Takes an active role in monitoring patient flow and communicating delays to patients and providers. 

9. Assists with billing charge entry and reconciliation. 

10. Completes general office work, including faxing, filing, mailing, correspondence, copying, ordering supplies, calendar management and mail distribution. 

11. Provides general clerical support to department physicians. 

12. Participates in performance improvement projects. 

 

What We Offer: 

• Competitive salaries
• Medical, dental, vision insurance that start on day one
• 403(b) retirement plan with company match
• Generous earned time benefits
• Tuition reimbursement
• Clinical mobility tracks
• Free on-campus parking

About MelroseWakefield Hospital:

MelroseWakefield Hospital and Lawrence Memorial Hospital of Medford are two campuses with one community in mind: the people of north suburban Boston.  MelroseWakefield Hospital and Lawrence Memorial Hospital are distinguished by the range of high-quality clinical care and services. Our teams welcome everyone with hospitality and humanity. We focus on reducing health disparities through 40+ local health programs across a system of hospitals, urgent care locations, outpatient services, and community physicians.

Core to our values, MelroseWakefield Hospital’s commitment to community is demonstrated by our many local health programs throughout our service area and participation in partnerships with community agencies and events, and education programs in more than 10 communities to support the wellness and health of our residents.