Cloud Platform Specialist – Projects and Portfolio Management

Background   Diversity, Equity and Inclusion are core principles at UNDP:  we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to our mission, and we ensure equity and fairness in all our actions. Taking a ‘leave no one behind’ approach to our diversity efforts means increasing representation of underserved populations. People who identify as belonging to marginalized or excluded populations are strongly encouraged to apply. Learn more about working at UNDP including our values and inspiring stories.
  UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.
The United Nations Development Programme is the global development network of the United Nations system that is on the ground in 177 countries, with its Headquarters in New York, USA. The Bureau for Management Services (BMS) is a central Bureau tasked with the development of corporate strategies, policies, tools and systems in key cross-cutting management areas. Drawing on sound analytics and a risk-management approach, BMS supports the achievement of development results through management advice, innovative business solutions, and other corporate services in line with international best practices and evolving needs and expectations of development partners. BMS also ensures policy adherence in operations management within UN Rules & Regulations, safeguarding UNDP’s accountability vis-à-vis Member States and other stakeholders. 
 
UNDP is an operational backbone to the UN system: providing payroll, financial transactions, common premises, treasury investment, procurement, legal services to UN agencies. UNDP provides IT support for 13 UN entities with 40,000 United Nations and external users of the UNDP’s ERP system, as well as information and communication technology (ICT) and application solutions for the United Nations field presence. To support the UNDP Digital Strategy and enable the digital transformation of the organization, the Office of Information & Technology Management (ITM) is tasked with developing and operating the enabling corporate technology platforms and providing related services that power the digital transformation including: (1) advice, administration and acceleration services to promote delivery of maximum business value of each platform; (2) a global service desk operation; (3) and outreach services to promote knowledge sharing and effective, agile planning and governance of technology development and utilization.
  Duties and Responsibilities

As Cloud Platform Specialist – Project and Portfolio Management, will be responsible for ongoing management and maintenance of the Oracle Cloud ERP platform with specific focus on the Projects, Grants and Contracts modules (PPM) and related functionalities and features.  This will include leading and performing Tier 3 support activities as well as natural platform evolution activities.   The evolution of the platform will involve system requirements analysis, functional system design, integrated testing, and solutions maintenance of the Oracle Cloud SaaS for UNDP or another UN agency as part of the Partner agencies that leverage the UNDP Cloud applications.  

This position will be reporting to the Chief, Digital Corporate Platforms and work in closely the corporate applications team. 
UNDP adopts a portfolio approach to accommodate changing business needs and leverage linkages across interventions to achieve its strategic goals. Therefore, UNDP personnel are expected to work across units, functions, teams, and projects in multidisciplinary teams in order to enhance and enable horizontal collaboration.

1)   Lead support for the Projects track for Oracle Cloud ERP Quantum platform including ancillary systems and integrations. 

• Effectively guide cross-functional teams comprised of internal technical module leads and business analysts as well as system integrator staff in triage of issues, and development of evolving and new functionality within the integrated systems solutions and service delivery. 
• Engage and collaborate with globally distributed teams and provide hands-on leadership to drive results. 
• Work with systems integrator to provide timely support, meet deliverables, deadlines and solution services. 
   

2)   Provide process and thought leadership to develop policies, procedures and standards based on leading practices and ensure their conformance with departmental and organizational objectives 

• Provide visio