Tech Business Continuity and Disaster Recovery - Staff Specialist

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Position Summary
GEICO Tech is seeking a highly motivated Tech Staff Business Continuity & Disaster Recovery (BCDR) Specialist to join GEICO’s SRE Business Continuity & Disaster Recovery team. The candidate will be responsible for developing, implementing, and maintaining GEICO’s BCDR policies and procedures for ensuring the resilience, continuity and recoverability of the organization's critical applications, platforms & infrastructure in the event of a disaster or disruption.

Position Description
A successful candidate will have a solid understanding of the technology stack that supports our services and infrastructure as well as the BCDR domain knowledge to meet disaster recovery challenges that are constantly evolving. The associate will work across GEICO Tech organization to review system architecture and strategy documents and provide BCDR guidance aligning with our policy. The candidate will also work with service owners to make sure they have BCDR plans and capabilities that will allow them to quickly restore routine service operations as well as recover critical services from service disruptions.

Position Responsibilities
As a Staff Tech BCDR Specialist, you will:
• Develop and drive GEICO’s Business Continuity and Disaster Recovery (BCDR) strategy aligning with the organization's business goals and objectives.
• Collaborate on risk assessments and business impact analyses (BIA) to identify potential threats and vulnerabilities to the organization's operations and assets and develop recovery objectives (RTO & RPO).
• Review the design and architecture of GEICO’s services, infrastructure and platforms and provide guidance on building resilient, scalable and recoverable systems, considering both active-active and active-passive solutions hosted on on-premises, cloud-based & hybrid data centers.
• Ensure that all businesses have an effective and up-to-date comprehensive business continuity and disaster recovery plans that meet our BCDR policy & standards.
• Coordinate and conduct testing, simulations and tabletop exercises to validate, identify recovery gaps and improve the BCDR plans and capabilities.
• Develop cutting-edge BCDR reports with PowerBI, Tableau or other reporting tools/technology that includes BCDR metrics, BIA data, Recovery Time Objective (RTO) & Recovery Point Objective (RPO), Recovery Time & Point Actuals (RTA & RPA) etc. with GEICO Tech and CLT.
• Able to guide others and automate tasks using languages such as Python or Golang.
• Able to understand data at all levels, analyze trends, provide insights and actions. Influence customers and stakeholders with data to achieve BCDR goals.
• Provide leadership, guidance when necessary and support to the management and staff on disaster recovery and business continuity best practices and standards.
• Liaison and collaborate with internal and external stakeholders, such as Tech, security, legal, compliance, vendors, and regulators to ensure alignment and compliance with the disaster recovery and business continuity objectives and requirements.
• Analyze internal and external business challenges and recommend best practices to improve products, processes, or services.
• Conduct year-end BCDR Risk Acceptance/Exception process for services unable to meet the mandatory BCDR requirements.


Qualifications:

• Solid track record of working in various disaster recovery scenarios like cyber incidents (e.g., ransomware), tech outages (Network/Power/Vendor platforms), catastrophic data loss, natural disasters etc.
• Solid understanding of various IT practices, methodologies, and principles, along with the knowledge of on-prem, cloud-based and hybrid data centers, network, compute, and storage technologies
• Deep understanding of IaaS and PaaS technologies, container orchestration platforms (e.g., Kubernetes), cloud efficiency and observability etc.
• Strong back