Senior Associate, Growth (New York)

About Kalepa:

Commercial insurance is a trillion-dollar industry run out of Microsoft Outlook.

Kalepa is upending this. 

Our state-of-the-art AI Copilot platform empowers underwriters to make smarter, faster, and more accurate decisions. Our AI is designed to deliver real results - insurers literally see massive improvements to their top and bottom lines as soon as they implement Copilot. That’s why our clients call Copilot “truly an underwriter’s dream” and proclaim that Copilot helps them “almost double the amount of accounts they can look at in the day." 

Kalepa's team members bring experience from top technology companies, including Facebook, Google, Amazon, Mastercard, and Uber. Kalepa is backed by leading VCs like IA Ventures and Inspired Capital.

Our Values (This is important):

Many organizations have a dusty list of corporate values that no one ever follows. Kalepa is not one of those companies. Our values are designed to unlock the potential of our employees. 

Success at Kalepa is bred from five core principles:

• Hustle & Grit - We expect everyone at Kalepa to be excellent at what they do and relentless in pursuing their craft. There are no easy days. Kalepa’s exceptional speed and determination are our biggest differentiators: this is how we win.
• Customer Focus - We will ruthlessly prioritize the work that drives our clients’ growth, profitability, and efficiency. We are not building things just because they seem cool - we are here to solve our customers’ most strategic problems.
• Meritocracy - Too many exceptional people are stifled by corporate bureaucracies. At Kalepa, those people excel - and we reward tremendous results with rapid promotions and compensation growth. 
• Transparency - We are honest with each other. We don’t believe in back-office politics and keeping employees in the dark. Transparency allows us to instantly cut to the heart of the matter and figure it out together.
• Experimentation - For many of the problems we face, no company has ever solved them before. We tackle these by quickly testing, measuring, and iterating to determine the path to success.

In addition to our NY office, we have remote employees speaking 10+ languages across the globe. But we invest in bringing our people together both for regional meetups and global offsites (2021 - Playa Del Carmen | 2022 - Rome | 2023 - Buenos Aires | 2024 - Lisbon).

Kalepa’s culture isn’t for everyone, and that’s ok. But for the people who are a fit, they can’t imagine working elsewhere. 

About the Role:

‍Base Salary: $110K - $135K*

 

Kalepa is a startup on a mission to transform and disrupt commercial insurance through technology. We are seeking an exceptional Senior Associate to join our Growth team in our New York City HQ. This is a high-impact, client-facing role that combines relationship building, analytics, software, and strategy to drive measurable value for some of the largest insurance carriers. 

The Growth team at Kalepa is responsible for delivering outstanding value to our clients via Copilot, Kalepa's SaaS platform. The team functions as both a client partner and a bridge between our clients and Kalepa's development team. You will be expected to take ownership of and develop Kalepa’s client success function, in partnership with and reporting to the VP who leads the group. Kalepa’s clients include some of the largest insurance carriers in the US, as well as smaller regional carriers and MGAs (Managing General Agents). You will be expected to ensure that Kalepa’s clients have the highest levels of satisfaction, deliver value that drives client retention and revenue expansion, and actively support the development of a world-class Growth team. Travel to clients will be required and encouraged when practicable. Specific elements of the role include:

• Foster and own trust-based relationships with underwriters and executives alike 
• Master Kalepa's Copilot SaaS platform
• Prepare and deliver presentations to C-level executives
• Plan, execute, and lead client user training
• Leverage large datasets to analyze the impact on client KPIs
• Lead 1:1 and group user sessions to gather feedback, educate, and ensure clients are getting the utmost value from Copilot
• Coordinate with Kalepa’s Product team to support Copilot’s growth via issu