SENIOR CLERK - 64086231 1

Requisition No: 866160 

Agency: Department of Health

Working Title: SENIOR CLERK - 64086231 1

 Pay Plan: Career Service

Position Number: 64086231 

Salary:  $44,994.32 

Posting Closing Date: 12/15/2025 

Total Compensation Estimator Tool

 

Internal Agency Opportunity

 Applicants accepted only from Department of Health employees, (includes OPS, Career Service, SES or SMS employees). Applicants will not be accepted from outside of the department.

Your Specific Responsibilities:

This position serves as Senior Clerk for the Florida Department of Health in Lafayette County and is directly supervised by the Business Manager.  Responsible for securing the designated information set for the purpose of protecting confidentiality, data integrity and appropriate access, for all information, both confidential and public record, which is stored in hard copy or electronic formats. This position has been delegated back-up custodian for the front desk/reception area and medical records. Duties and responsibiliities include:   

Receives and greets all clients/visitors and routes them to appropriate staff or location and answers routine questions.  Answers a multi-line telephone system and directs calls appropriately. Schedules medical and dental appointments and makes appointment reminder calls to clients prior to appointment. Maintains HMS clinic schedules as needed by canceling/modifying clinic schedules in HMS.  Maintains provider calendar with clinic changes on shared site.

Responsible for client demographic/financial updated in HMS with all updated forms attached in EHR (Electronic Health Record).  Verifies client’s financial eligibility including insurance is verified prior to each visit.  Reviews entered billing services for accuracy and bills services to appropriate billing source. Collects fees from clients and informs them of outstanding balances at time of service and balances cash drawer daily.

Serves as Deputy Registrar for Lafayette County in accordance with F.S. in issuing Birth and Death Certificates. Participates in Vital Statistics conference calls.  Responsible for maintaining information in accordance with state and federal status, rules, and regulations and DOH Policies, Protocols and Procedures.

Runs and distributes organization statements monthly. Monitors aged billing receivables. Responsilbe to pull EFT (Electronic Funds Transfer) from Florida PALM daily and follow disbursement procedure; Scan payments to billing consortium, once processed submit EFT coding sheets to fiscal.

Responsible to scan medical-dental records into the Electronic Health Records (EHR). Maintains an inventory of communal office and janitorial supplies, reordering when needed in MFMP.

Prepares and sends Medical/Dental records in response to records releases received. Matches records received from other providers to DOH-Lafayette records and directs them to the appropriate provider for review and scans in EHR. Receives and acts upon subpoenas for medical records by notifying DOH Attorney and acting upon their direction for responding to subpoenas. Identifies aged/duplicate medical records and prepares records for destruction by policy and procedure.

Performs all other related duties as required or assigned.

Required Knowledge, Skills, and Abilities:

Knowledge of Microsoft Office products, Word, Excel, basic arithmetic, and basic filing practices. Ability to work independently, plan, organize and coordinate work assignments. Ability to communicate effectively and to maintain effective working relationships with others. Ability to post, balance and reconcile records, review fiscal data for accuracy and completeness. Knowledge of accounting practices, and methods of data collection. Ability to operate basic office equipment; computer, scanner, copy machine, fax machine, calculator, postage machine, and other related office equipment.

Qualifications:

Current DOH Employee, Minimum of 2 years Microsoft Office Experience, Experience working with electronic medical records.

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals &