Director FFIP Business Operations and Systems

Job Title: Director FFIP Business Operations and Systems

Location: Swiftwater, PA

About the Job

We deliver 4.3 billion healthcare solutions to people every year, thanks to the flawless planning and meticulous eye for detail of our Manufacturing & Supply teams. With your talent and ambition, we can do even more to protect people from infectious diseases and bring hope to patients and their families. 

The Director of Business Operations and Systems is a Site based strategic leadership role focused on optimizing business processes and driving data-driven decision making across manufacturing operations for the Drug Product APU. This position ensures effective and efficient utilization of human capital and provides systems support and data solutions through three interconnected workstreams, while partnering with Operational Excellence, Finance and Supply Chain. The role champions the adoption of advanced analytics, AI, and machine learning solutions to drive financial results across Formulation, Filling, Inspection, and Packaging (FFIP) operations.

We are an innovative global healthcare company with one purpose: to chase the miracles of science to improve people’s lives. We’re also a company where you can flourish and grow your career, with countless opportunities to explore, make connections with people, and stretch the limits of what you thought was possible. Ready to get started?

Main Responsibilities:

Leadership and Team Development

• Set clear objectives and KPIs for direct reports aligned with organizational goals

• Drive team performance through regular coaching and development sessions

• Establish quarterly business reviews to track progress and adjust strategies

• Foster a culture of innovation and continuous improvement

• Manage resource allocation across projects and operational activities

Manufacturing Data Strategy and Process Excellence

• Lead the business process responsibilities in SAP and other tools’ master data for FFIP, in collaboration and alignment with Business System Owners locally and globally

• Drive continuous improvement in data quality and accessibility across FFIP functions

• Partner with Smart Factory and Digital teams to define specific business requirements and process improvements

• Champion data-driven decision making and predictive analytics adoption at the shop floor level

• Identify opportunities for AI/ML implementation in manufacturing processes, such as predictive maintenance, quality optimization, and yield improvement

• Implement industry-leading visualization tools and/or “core model” tools (e.g., Power BI, etc) to create real-time performance dashboards tracking OEE, yield, cycle time, and quality metrics and share those across departments

Digital Manufacturing Process Integration

• Be the SPOC for FFIP with Smart Factory teams

• Define business requirements and processes for serialization, electronic logbooks, and electronic batch records

• Lead change management initiatives for digital transformation projects impacting core operations

• Ensure business processes align with regulatory requirements and industry standards

• Collaborate with digital teams to implement AI-powered solutions for process optimization

• Drive the adoption of machine learning models for production resource planning and efficiency

• Oversee implementation of digital twin technology and process simulation tools to optimize manufacturing flows

Strategic Business Planning and Performance Management

• Develop data-driven approaches for operational budget planning and execution

• Implement predictive analytics for headcount planning and resource optimization

• Lead strategic planning processes incorporating AI-driven insights

• Establish KPIs