Support Services Team Lead

At Labcorp, we believe in the power of science to change lives. We are a leading global life sciences company that delivers answers for crucial health questions —because we know that knowledge has the potential to make life better for all. Through our unparalleled diagnostics and drug development capabilities, we provide insights and accelerate innovations that not only empower patients and providers but help medical, biotech, and pharmaceutical companies transform ideas into innovations. Here, you can join our more than 70,000 employees, serving clients in more than 100 countries, as we work together to make a real impact on people’s lives. Join us in our pursuit of answers.

In this role you will:

Assists Support Services Supervisor with the direction and coordination of the activities executed by the accessioning team, including timely processing of requests, receipt of clinical laboratory or Biopharma Project material, processing and routing testing material to appropriate areas and reference laboratories, requests for specimen tracking and other laboratory requests via various correspondence methods, tracking of materials sent to and received from reference and other laboratories, provides operational supervision and training to staff members; assists with laboratory quality assurance/audit activities. Position reports to Support Services Supervisor.

PRIMARY RESPONSIBILITIES

1. Assists Support Services Supervisor with daily activities by assigning

group and individual activities to the accessioning team.

2. Assists with the coordination of staff training, provides verbal and/or     written guidance to the accessioning team, including questions about sample labeling and specimen acceptability with direction from the Support Services Supervisor and the Laboratory Director.

3. Acts as the primary liaison to specialized reference laboratories, including communication about additional test requests, labeling or quality concerns, returns and delays.

4. Executes specialized processes for reference laboratories including send out and receipt of samples for clinical, R&D or Biopharma operations.

5. Performs specialized quality assurance and workload tracking activities including coordination with LabCorp Oncology team leads and Internal QSM, participates in audit procedures as required.

6. Develops, prepares, and revises Standard Operating Procedures for management review/approval.

7. Assists with the implementation and enforcement of Standard Operating Procedures

8. Communicates with external stakeholders about cancellations and delays upon the request of the Support Services Supervisor.

9. Performs all duties of a Specimen Accessioner

• Receives and accessions laboratory testing material within various Laboratory Information Management System(s) utilizing appropriate blood/body fluid precautions.
• Stores laboratory samples while maintaining the integrity of the physical/electronic inventory.
• Answers telephones, routes callers, takes messages
• Obtains required Release of information signatures from patients to obtain laboratory materials when required.
• Packages laboratory material for delivery to referral testing laboratories in accordance with regulatory and HIPAA requirements and ensures samples are returned and entered accurately far pathologist in time for sign out (where applicable).
• Packages diagnostic specimens for return in accordance with regulatory and HIPAA requirements
• Assists in ordering, receiving, storing, distributing, and controlling laboratory supply inventories.
• Maintains, files, and stores relevant laboratory documentation in accordance with regulatory standards for required storage periods.

10. Enhances professional growth and development by participating in   educational programs, reading current literature, and participating in in-service meetings and workshops.

11. Attends meetings as required.

12. Performs other related duties as assigned.

JOB QUALIFICATIONS

• High School diploma or equivalent required with a minimum of 3 years of experience in a clinical or research laboratory setting.
• Preferred candidate will have a bachelor's degree in a Healthcare discipline or an associate’s degree and the equivalent of three (3) years of full-time experience as a in a clinical laboratory or research setting

Pay Range: $26-$29

All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. 

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: M