Sr. Manager, Security and Integration

Pavion Connects and Protects by providing innovative fire, security, and communication integration solutions to customers across the globe.  We bring industry-leading expertise to clients in enterprise, healthcare, education, government, data center, and retail industries. Global Reach. Local Service.

As a global leader, Pavion specializes in the design, installation, service, and maintenance of cutting-edge fire alarm systems, critical communications, video surveillance, access control, and advanced AV technologies. Our mission is to bring clarity and transformation to safety, security, and communication through integral technology and radical service. 

With a commitment to safety, reliability, and operational excellence, Pavion ensures scalable, future-ready solutions tailored to meet and exceed our clients’ needs. Learn more at www.pavion.com

 

Pavion and our family of companies are seeking a talented and motivated Sr. Manager, Security and Integration to join our shared services team.

 

Primary Responsibilities:

Engineering Leadership

• Lead, mentor, and develop Engineering Supervisors, Technical Leads, and engineering personnel across all low-voltage technology disciplines.
• Foster a culture focused on accountability, collaboration, innovation, and continuous improvement.
• Recruit, develop, and retain high-performing engineering talent.
• Establish career development plans, succession planning, and technical training initiatives.

Engineering Operations

• Direct engineering activities supporting both pre-sales and post-sales operations.
• Balance engineering workloads across regions and business units to maximize efficiency and responsiveness.
• Monitor engineering capacity, utilization, backlog, and staffing requirements.
• Develop resource strategies that support business growth while maintaining quality and customer commitments.
• Establish operational metrics and KPIs to measure engineering performance.

Technical Leadership

• Establish engineering standards, design practices, documentation requirements, and quality assurance processes.
• Review complex system architectures and provide technical guidance on challenging opportunities and projects.
• Ensure compliance with applicable codes, manufacturer requirements, and industry standards.
• Support technical escalation for high-risk customer opportunities and complex deployments.

Business Partnership

• Partner closely with Sales to develop innovative, competitive solutions during the pursuit phase.
• Collaborate with Operations to ensure successful project execution and customer satisfaction.
• Work with Procurement, Vendors, and Field Operations to improve project delivery and operational efficiency.
• Support Executive Leadership in strategic planning, organizational growth, and engineering initiatives.

Process Improvement

• Drive continuous improvement across engineering workflows, documentation, quality control, and project delivery.
• Standardize engineering processes across all offices and business units.
• Develop engineering templates, design standards, estimation tools, and commissioning documentation.
• Leverage technology and automation to improve engineering efficiency and consistency.

Customer Success

• Ensure engineering teams consistently deliver high-quality, cost-effective, and scalable solutions.
• Support executive customer engagements and major project reviews.
• Resolve complex technical issues while maintaining strong customer relationships.
• Champion a customer-first approach throughout the engineering organization.

Basic Qualifications:

• Bachelor’s degree in Engineering, Engineering Technology, Information Technology, Construction Management, or equivalent industry experience.
• 10+ years of experience in systems integration or low-voltage technologies.
• 5+ years leading engineering teams within a multi-disciplinary environment.
• Demonstrated experience supporting both pre-sales solution development and post-sales project execution.
• Strong understanding of integrated low-voltage systems including Security, Audio Visual, Structured Cabling, Healthcare Technologies, Wireless, DAS, and related technologies.
• Excellent leadership, communication, organizational, and strategic planning skills.

Preferred Qualifications:

• Experience leading engineering organizations across multiple offices or regions.
• Experience devel