Senior SOC Analyst / Shift Lead

<p><b>Hi, we're glad you're here! We are hiring to our Aviva Services Excellence Centre! Take a look at our job description - maybe it suits you or one of your friends?</b></p><p></p><p><span><span>We're</span><span> hiring for our internal </span></span><b><span>Global Security Operations Center (GSOC)</span></b><span><span> at Aviva. If </span><span>you're</span><span> passionate about cybersecurity and want to make a real impact, this might be the perfect opportunity for you</span><span> - </span><span>or someone you know!</span></span><span> </span></p><p></p><p><b><span>Why join us?</span></b><span> </span></p><p></p><p>This is a unique opportunity to become part of <b>Aviva’s internal GSOC</b>, a team dedicated exclusively to protecting Aviva, our customers, and employees worldwide. GSOC is deeply embedded within the organization, giving you greater visibility, influence, and opportunities for professional development. </p><p>You’ll work with cutting-edge technologies, collaborate with experienced Aviva teams across Canada, Ireland, the UK, and India, and contribute directly to reducing risk and enhancing security across the enterprise. </p><p></p><p><b>What will you be doing?</b></p><ul><li><p>Operate within a 24/7/365 Global SOC (12-hour shifts) </p></li><li><p>Triage and investigate security alerts, conduct deep investigations, and take remediation actions </p></li><li><p>Responding and driving the resolution of cyber security incidents, including performing containment and eradication activities </p></li><li><p>Recommend and support fine-tuning of detection rules </p></li><li><p>Participate in internal security projects aligned with Aviva’s business needs </p></li><li><p>Coordinate shift activities, ensuring high-quality investigations and risk assessments </p></li><li><p>Mentor and train team members in cybersecurity tools, techniques, and incident response </p></li><li><p>Maintain and improve GSOC documentation, including playbooks and SOPs </p></li><li><p>Support other tasks as requested by the GSOC Manager </p></li></ul><p></p><p><b>What we’re looking for:</b></p><ul><li><p>3–5+ years of hands-on experience in SOC operations, incident response, threat hunting, or cyber incident management </p></li><li><p>Strong practical knowledge of security tools (SIEM, EDR, NIDS, VMS, Firewall, <span>IPS/IDS etc.) </span></p></li><li><p>Knowledge of AWS and Azure cloud services </p></li><li><p>Deep understanding of current threat landscapes and a passion for continuous learning </p></li><li><p>Experience in triaging incidents using endpoint detection and response tools </p></li><li><p>Strong analytical and decision-making skills </p></li><li><p>Ability to assess risk holistically and provide actionable <span>recommendations </span></p></li><li><p>Comfortable working under pressure and managing multiple priorities </p></li><li><p>Experience in technical team coordination is a plus </p></li></ul><p></p><p><b>What makes this role special?</b></p><ul><li><p><b>Internal Team:</b> You’re not just a vendor—you’re part of Aviva’s core security strategy. </p></li><li><p><b>Career Growth: </b>Direct access to internal projects, leadership, and development paths. </p></li><li><p><b>Global Collaboration: </b>Work with Aviva teams across multiple countries. </p></li><li><p><b>Impact: </b>Your work directly contributes to protecting millions of customers and employees. </p></li></ul><p></p><p><b><span>In Aviva Services Excellence Centre, we provide: </span></b><span> </span></p><ul><li><p><span><span>Contract of employment </span> </span></p></li><li><p><span><span>Performance Bonus </span> </span></p></li><li><p><span><span>Private medical care (ENEL-MED) </span> </span></p></li><li><p><span><span>Emotional support consultations </span> </span></p></li><li><p><span><span>Cafeteria system of benefits (</span><span>e.g.</span><span> </span><span>MultiSport card) </span> </span></p></li><li><p><span><span>Additional parent privileges:  </span></span><br/><span><span>- baby leave – </span><span>6 weeks</span><span> leave for second parent </span></span><span><span> </span></span><br/><span><span>- shortened working time after parental leave </span> </span></p></li><li><p><span><span>Employer-funded group insurance </span> </span></p></li><li><p><span><span>Employee Shares Plan </span> </span></p></li><li><p><span><span>Extra day off for birthday </span> </span></p></li><li><p><span><span>Paid time off to volunteer </span> </span></p></li><li><p><span><span>Additional</span><span> leave </span><span>acquired over the years in the company (even 5 days more in a year) </span> </span></p></li><li><p><span><span>Wellbeing Leave - </span><span>additional two weeks paid leave after 10 years of service </span> </span></p></li><li><p><span><span>Access to the e-learning platforms </span> </span></p></li><li><p><span><span>Internal employee referral program </span> </span></p></li><li><p>H<span><span>ybrid working model from Poland w