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Patient Service Representative (PSR) - Patient Access
Advocate Aurora HealthWest Allis, United Statespart_timeVerifiedPosted 10 Jun 2026
💰 $58,000/yr($38,000/yr – $58,000/yr)
About the role
Department:
Status:
Benefits Eligible:
Hours Per Week:
Schedule Details/Additional Information:
11am-7:30pm with the occasional 8am-4:30pm shift when needed in the department including every other weekend and holiday rotation 9am-5:30pm.
Pay Range
$19.80 - $29.70Major Responsibilities:- Greets and checks in patients arriving for their appointments. Ensures patient information is complete and accurate. Collects patient responsibility as identified in the pre-registration process.
- Completes the registration process on walk-in patients, verifies and/or updates patient demographic and insurance information if changes or additions have occurred.
- Verifies insurance benefits, obtains/calculates patient responsibility and request payment. Communicates to patient the organization expectation of payment at time of service.
- Identifies patients in need of financial assistance and refers patients to Financial Advocate when necessary. Collaborates with Financial Advocate to coordinate patient’s financial resources and responsibilities including requesting patient to sign a Financial Obligation Form (FOF) or Advanced Beneficiary Notice (ABN) as nee
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