Field Service Management Software & Project Manager

 

The Company:  Trusted Home Service Partners

Position Title:    Field Service Management Software & Project Manager

Reporting To:    President and the Vice President of Finance

Location:            Dallas, Texas

 

Company Overview

Trusted Home Service Partners (“THSP”) is a private-equity backed, Dallas-based, customer-focused and people-centric group of home service businesses focused on investing in and partnering with small business owners primarily in the residential HVAC, plumbing, and electrical markets throughout the U.S. The company’s mission is to improve the lives of homeowners, business partners, and team members by providing the highest quality customer service possible in an honest, respectful, dependable, and collaborative environment. Please visit www.thspartners.com for more information.

 

Private Equity Firm Overview

Tyree & D'Angelo Partners ("TDP") is a private equity investment firm that focuses on control investments in the lower middle market (companies with $1-5M of EBITDA).  We look for investments where we can establish true collaborative partnerships with business owners and management teams that will lead to substantial value creation over a long-term investment horizon. TDP’s track record of building high-growth and lower risk companies is driven by a buy & build investment strategy, that is based on tested methods of value creation and a true partnership approach with executives and business owners.  TDP works in collaboration with executive leaders utilizing an investment thesis driven process designed to build companies with a differentiated customer value proposition. TDP invests in the healthcare, consumer, and business services sectors, focusing on high-quality founder owned businesses that we can grow with our high probability of success process.  TDP companies have completed over 900 partnerships, have grown to over $4 billion of enterprise value, and TDP has over $1.4 billion of capital under management.  For more information, please visit www.TDPfund.com.

 

Job Responsibilities

• Lead acquisition integration and implementing of location-level and corporate-level reporting systems.
• Empower locations to utilize FMS and CRM tools to drive customer growth and realize operational efficiencies.
• Train and support locations on existing FMS / CRM systems (ServiceTitan, Housecall Pro, Service Fusion, FieldEdge, etc.) ensuring base-level reporting capabilities for all.
• Standardize location-level data necessary to populate corporate-level operations dashboards.

 

Required Criteria

• Bachelor's degree in business, information systems or a similar field.
• Local to Dallas, Texas or willing to relocate.
• 5+ years of home services trades experience, preferably in residential HVAC, plumbing or electric trades.
• Knowledge of Field Service Management software (“FMS”) such as ServiceTitan, Housecall Pro, Service Fusion, FieldEdge and other similar tools.
• Servant leader with an ability to build strong working relationships.
• Demonstrable time spent in multi-location business environments.
• Travel to locations as required.
• Work from office five days a week.

 

Compensation

• Competitive base salary + annual performance bonus.
• Equity ownership opportunity for the right candidate.