Family Coach (Human Services Case Manager)

Initial Posting Date:

09/30/2025

Application Deadline:

10/07/2025

Agency:

Department of Human Services

Salary Range:

$4,409 - $6,420

Position Type:

Employee

Position Title:

Family Coach (Human Services Case Manager)

Job Description:

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.

Opportunity awaits! We are hiring a Family Coach (Human Services Case Manager) to join our team. In this position, you will negotiate coaching contracts with the adults in the home, utilize the continuum of Jobs activities, support both the adults need as well as the family's needs to attain the goal of employment. Apply today!

Bilingual in English/Spanish Encouraged. You do not need to be bilingual to apply or be considered for this position. If you are bilingual, we encourage you to apply! We serve diverse communities and recognize the importance of serving people in their preferred language.

Summary of Duties

As a Family Coach, you will:

• Assist families in becoming independent, healthy and safe through ongoing coaching, collaboration and coordination.

• Conduct interviews to determine family needs and eligibility.

• Explore alternate resources and link clients to community services.

• Complete program applications for program benefits and, if eligible, issue appropriate support payments.

• Engage clients in the family evaluation of strengths.

• Develop a case plan and identify the family's steps towards self-sufficiency.

• Monitor progress and conditions and make necessary modifications to the case plan.

• Initiate and participate in case staffing, employment readiness, life skills training, and support job search, as needed. 

Minimum Qualifications

A valid driver’s license and acceptable driving record are required for this position.

A bachelor's degree in a Behavioral Science, Social Science, or a closely related field

OR

A bachelor's degree in any field AND one year of human services related experience (i.e., work providing assistance to individuals and groups with issues such as economically disadvantaged, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, inadequate housing)

OR

An associate degree in a Behavioral Science, Social Science or a closely related field AND two years of human services related experience (i.e., work providing assistance to individuals and groups with issues such as economically disadvantaged, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, inadequate housing)

OR