Data Center Operations Analyst 2

Valero is the best-in-class producer of essential fuels and products that are foundational to modern life. The world requires reliable, affordable, and sustainable energy and we see this as an opportunity.

Our 10,000 employees work together as a team to relentlessly pursue excellence, embrace the highest standards of safety and responsible operations, leverage our creativity and technical expertise to solve challenging problems, care about our employees and the communities where we work and live, and recognize integrity is critical to our ongoing success.

As a Data Center Operations Analyst 2, you will provide support for enterprise information system infrastructure technology solutions aligned with industry and company standards. Under general supervision, you will work in close collaboration with team members, end users, and other IS departments to meet the company's goals. The primary focus will be support work, but will also be involved in the design and implementation of projects.

Key Attributes:

• Problem-Solving
• Initiative
• Results Orientation
• Interpersonal Skills

At Valero, we are committed to advancing the future of energy through innovation, ingenuity and unmatched execution. You can help achieve this goal if you can:

• Primary focus is to support assigned information system infrastructure disciplines/components and business users as an individual contributor or a lead of small efforts.  This includes the use of Valero's system to track support activities.

• Participates in information system infrastructure design and  implementation projects as an individual contributor or a lead of small efforts, as required.

• Works on or assists with basic tasks for the design, development, maintenance and upgrade of information system infrastructure involving hardware, software, and system applications.  This includes, but is not limited to: trouble-shooting, problem-solving, issue resolution, user interaction, training, defining systems scope, gathering  requirements, documenting design specifications, research and fact-finding, configuration, testing, reporting, cutover, IS and business user coordination.

• Develops cross-functional relationships with business users, IS departments and Valero business partners.

• Learns or demonstrates a comprehensive knowledge or experience with at least one information system infrastructure discipline/component and associated application/hardware integration.

• Helps coordinate the adoption of new procedures resulting from software and hardware changes, including the development of system specifications, documentation, training, and communication plans.

• Performs analysis on and recommends quality basic solutions to information system infrastructure technology disciplines/components.

• Learns and follows the various IT methodologies which include project management, development, service management and system architecture.

• May be required to work off-hours and on weekends for projects and/or support.

• Some travel may be required.

This position is salaried exempt status, which means you are not eligible for overtime pay.

Minimum Requirements:

• High School diploma or GED required.
• 2 years of experience in a data center or equivalent infrastructure environment required.
• Able and willing to work on-site, in-person at the Valero San Antonio location required.