Senior Manager - Product Development

Company:

Description:

As a global leader in insurance broking and risk management, Marsh helps clients succeed by defining, designing, and delivering innovative, industry-specific solutions to effectively manage risk. We are looking for the following candidates to join the team out of the New York City office.

Senior Manager – Product Development

What can you expect?

• As a global leader in insurance broking and risk management, Marsh helps clients succeed by defining, designing, and delivering innovative, industry-specific solutions to effectively manage risk.
• The Digital Product Manager will play a critical role in the implementation and execution of Marsh’s largest and most impactful transformation to date. You will successfully deliver Marsh’s most significant, large scale, complex programs against the global strategic transformation and change agenda.
• Serving within Operations & Technology, you will be part of the Placement & Policy Management (PPM) program and its related priorities.

What’s in it for you?

• A company with a strong Brand and strong results to match
• Culture of internal mobility, collaboration and valued partnership from the business.
• Employee Resource Groups which provide access to leaders, relevant volunteer and mentoring opportunities and interactions with counterparts in industry groups and client organizations.
• Competitive pay (salary and bonus potential), Full benefits package – starting day one (medical, dental, vision, STD/LTD, life insurance, RSP (Retirement Savings Plan or TFSA (tax free savings account.)
• Tuition Reimbursement plan and participation in our Employee Stock Purchase Plan
• Entitled to vacation, floating holidays, time off to give back to your community, sick days, and national holidays (with early dismissal).

We will count on you to:

• Provide Module Ownership of PPM to lead the product roadmap and component strategy.
• Lead product discovery exercises focused on crystallizing the end-user needs and curating demand in your digital product domain.
• Develop and maintain a detailed and robust product roadmap including resources, scope, schedule, cost, assumptions, dependencies, etc.
• Manage the conversion of high-level business requirements and use-cases into detailed functional specifications and user-stories.
• Understand market factors, strategic opportunities, and executive priorities informing a digital product strategy and vision for digital products or services.
• Manage regional digital products and services end-to-end including conception, launch, and scale in coordination with your delivery partners. Products and services covered typically involve many years in duration and/or entail highly complex objectives.
• Serve a communication role for stakeholders, sponsors, and leadership both for status as well as to evangelize digital product benefits.
• Build and maintain exceptionally strong relationships with delivery partners including business, IT, operations, support, vendors, and more.
• Optimize the value of the delivery team by prioritizing a backlog of work against end-user needs and business objectives.
• Coordinate with colleagues focused on data standards and governance to ensure product alignment with key data efforts.
• Undertake regular work stream meetings, documenting and following-up on actions and risks identifies from the meetings and escalate where needed, while ensuring remediation action plans are implemented.
• Partner with colleagues in UX and Design to ensure delivered product experiences are easy to use, scalable, and enjoyable.
• Develop comprehensive change management and benefits realization plans to ensure successful delivery of key changes.
• Develop methods for the regional implementation of long-term product goals and objectives for highly complex and regional projects, evaluating regional needs within a global structure.
• Evaluate a digital product or service’s progress by setting success criteria, key performance indicators, and other metrics for measuring business impact and objectives.
• Negotiate resource requirements with responsible management when faced with conflicts in priorities.
• Serve as a recognized expert in the product functionality being provided, and the business domain being served.
• Proactively communicate risks, dependencies, and changes to Product roadmap to stakeholders, sponsors, and users.
• Coordinate large size regional projects, including the establishment of plans, milestones, and deliverables in consultation with business stakeholders and external partners.

What you need to have