Senior Compliance Operations Specialist (Hybrid)

Hi, Future Homie!

At Homebase, you’ll join a team that’s bold, fast-moving, and obsessed with helping small businesses thrive. We build with empathy, act with urgency, and take big swings that drive real-world impact. Here, every Homie shows up to raise the bar, support one another, and celebrate wins as a team.

We’re not just building an app—we’re building unstoppable teams. So what do you say, are you in?

 📍Your Impact Starts Here

Join our Trust & Safety team as a Senior Compliance Operations Specialist, where you'll be pivotal in enhancing our compliance framework and mitigating operational risks. This role demands a proactive approach to risk management, fraud prevention, and compliance within a fast-paced fintech environment. As an expert in compliance, you will play a crucial role in safeguarding our operations and products against emerging risks and regulatory challenges.

These are the key ways you’ll contribute and create impact in this role:

• Enforce and help develop robust compliance & risk management policies & protocols tailored to different product offerings.

• Collaborate closely with product teams to weave compliance and risk mitigation strategies into product design and operations.

• Conduct thorough investigations, documenting findings and implementing preventive solutions.

• Craft and continuously update comprehensive risk management documentation, ensuring they meet regulatory and company standards.

• Design and oversee the maintenance of dashboards for real-time risk monitoring and reporting to key stakeholders.

• Develop governance frameworks and define clear escalation paths for compliance & risk-related issues.

• Lead cross-functional initiatives to plug compliance & risk exposures and enhance operational resilience.

• Analyze and optimize the intersection of operational processes and compliance & risk controls to eliminate inefficiencies.

• Maintain a pulse on fintech industry trends to keep our compliance and risk prevention protocols cutting-edge.

🚀 The Foundation for Success - These are the experiences and strengths that will set you up for success in this role:

• 3+ years of experience in compliance, risk management, operations, or a closely related field within fintech or a regulatory-heavy environment, with at least 1 year being in a compliance-intensive role

• Advanced understanding of compliance systems and frameworks in the financial services sector.

• Demonstrated ability in self-starting projects and leading operational improvements with a keen eye for detail and high standards for process precision.

• Excellent organizational and project management skills, capable of prioritizing effectively amongst competing needs.

• Strong analytical skills with proficiency in data analysis and pattern identification.

• Exceptional problem-solving abilities with a continuous improvement mindset.

• Previous experience leveraging AI in compliance management or fraud detection/mitigation

🤝  The Homie Way - These principles guide everything we do—from how we work and make decisions to how we show up for each other.

• 💡 Be Customer Obsessed – Solve problems with empathy and creativity.

• ⚡ Move Fast, Learn Fast – Experiment, take action, and grow every day.

• 🎯 Own Your Impact – Think big, focus on what matters, and make decisions you stand behind.

• 🏆 Master Your Craft – Excellence fuels impact—show up, step up, and make your mark.

• 🏅 Win Together – Put goals over roles, lead with trust, and connect to our mission and each other.

What We Offer

• 💰 Ownership & Financial Security: Stock options + 401(k) with 4% match

• 🏥 Comprehensive Healthcare: Medical, dental, and vision coverage + FSA options

• ⏰ Flexible Time: Unlimited PTO (salaried) + company holidays

• 👶 Family Support: Up to 12 weeks of paid parental leave (after 6 months of service)

• 🛡️ Protection Plans: Life insurance + short/long-term disability coverage

• 🌟 Work Your Way: Work From Anywhere Month + meeting-free weeks yearly

• 🍽️ Workspace Perks: Meals provided, commuter benefits, team offsites, and Customer Days

• 💼 Our Hybrid Rhythm: We believe collaboration drives impact. That’s why Tuesdays and Wednesdays are our required in-office days—a time t