Lead Internal Medicine Veterinary Technician

Are you an experienced Veterinary Technician with an interest in expanding to a Lead Internal Medicine Technician? Are you excited to learn the skills and knowledge needed to aid Veterinarians in helping improve the lives of patients?  CENTRAL TEXAS VETERINARY SPECIALTY & EMERGENCY HOSPITAL is looking for a Lead Veterinary Technician to join their Internal Medicine Department in Austin, TX.   As a Lead Internal Medicine Technician, you will be responsible for providing outstanding patient care, and exceptional client service, while working with doctors and other hospital leadership to address patient care needs. We will empower you to utilize your skills and knowledge to the best of abilities and want you to thrive with us. We encourage continuing education and professional growth and offer opportunities for you to be a mentor to newer team members.   ESSENTIAL FUNCTIONS & RESPONSIBILITIES: 

• Assisting our Internist and other team members
• Providing support to other departments as needed
• Restraining animals safely using stress-free handling techniques
• Working collaboratively and positively with all coworkers
• Provide nursing care to hospitalized patients and medical care to outpatients
• Successfully use all in-house laboratory equipment to provide accurate results
• Be able to calculate drug dosages and reconstitute injectable drugs
• Giving medications via all prescribed routes: PO, SC, IM, IV
• Proficiency with venous catheterization
• May potentially be working with cytotoxic (chemotherapy) agents, including preparation, administration, and disposal 
• Experience with anesthesia induction and monitoring for advanced surgical procedures, including use of anesthetic ventilator and paralytic drugs
• Effectively care for and communicate with clients
• Flexibility and the ability to adjust to a changing environment.
• Handle stress and pressure calmly, with poise and tact.
• Self-motivated, hard worker.
• Ability to multi-task, prioritize and delegate appropriately.
• Willingness and ability to learn new tasks quickly.
• Ability to receive constructive criticism and accept responsibility for actions.
• Reliable and dependable.
• Common sense, good judgment, and a sense of humor.

QUALIFICATIONS: 

• High School Diploma or equivalent required. 
• Veterinary technician experience is required. Specialty department highly desired. 
• Credentialed technician preferred.
• Basic medical math and computer skills, customer service, and communication skills are a must. 
• Excellent customer care is a must.
• Experience with anesthesia is required.
• Experience with endoscopy is preferred but not required.
• Must be able to bend, stand, stoop, walk, and stand for an extended period of time.
• Must be able to lift up to forty (40) pounds.

SCHEDULE: 

• Three 12-hour shifts per week: Monday – Wednesday (7:00 am – 7:00 pm)
• Overtime may be required.

POSITION RESPONSIBILITIES:     

• Help resolve client complaints or concerns. Educate clients regarding policies where required.
• Actively direct/assist/counsel/manage shift leads, technicians, and tech assistants in their performance of a variety of technical and client education duties that facilitate the work of the veterinarians.
• Provide leadership and support to the emergency care staff. Maintain and uphold hospital policy and protocol. Educate staff regarding policies where required.
• Ensure hospital SOPs and protocols are being followed
• Communicate well with Team Leads at other locations and departments
• Stay in touch to figure out what problems have arisen and how to correct them
• Actively involved in the training and supervision of the technical department to ensure that the standard of patient care and customer service is consistently practiced by all members of the department.
• Participate in the development and maintenance of emergency department procedures. Maintain any and all protocols set forth by the doctors and management. Ensure that employees are in compliance with regulations.
• Arrange the emergency department work schedule, ensuring that the staffing will be adequate to meet the needs of hospitalized patients and emergency appointments.
• Have 3 months scheduled out in advance to allow staff members to plan accordingly.
• Scheduling duties include vacation requests, holidays, sick time, and continuing education (Team Leads are responsible for finding replacement/coverage when needed).
• Oversee the interviewing and hiring of new technicians.  Conduct employee performance