Customer Engineer – Infrastructure – MECM (aka SCCM)/Intune (F/M/D)

Job Title:

Customer Engineer – Infrastructure – MECM (aka SCCM)/Intune (F/M/D)

Job Description

Customer Engineer – Infrastructure – MECM (aka SCCM)/Intune Job Description: The MECM (aka SCCM)/Intune Customer Engineer will work directly with customers, as a consultant and technical advisor to:

• Design, Deploy, Review and Assess the health of the infrastructure and clients
• Upgrade, update and maintain the SCCM hierarchy
• Troubleshoot issues with infrastructure and clients
• Tune and optimize for performance
• Assist with reporting
• Assist in setting up SCCM Co-Management with Intune
• Assist in planning, reviewing and troubleshooting Software Updates feature
• Assist in planning, reviewing and troubleshooting Task Sequences
• Provide training in all areas of SCCM to ensure customer goals are met

Ideal candidate experience:3 years working as a depth expert and technology owner or consultant for SCCMAbility to present to multiple levels of customer leadership.Ability to act as a consultant and architect for multiple customers.Broad knowledge across multiple scenarios:

• Windows Desktop/Server Management using SCCM
• SQL Server, Active Directory, Certificates, IIS, DNS, Security
• Package/Application creation
• Desktop OS Upgrades using different approaches
• Intune and Co-Management experience
• SSRS Reporting and/or PowerBI experience
• PowerShell scripting

Deep level knowledge in at least 3 of the above categoriesTechnical Skills Requirements: Microsoft Endpoint Configuration Manager MECM (aka SCCM)/Intune:Broad knowledge of ALL the MECM areas below, with deep understanding of (at least) 4 of the following: Infrastructure

• Design
• Deployment
• Upgrades
• Maintenance, Health, Tuning
• Troubleshooting

Windows Desktop UpgradesSoftware UpdatesComplianceSoftware DistributionSecurityIntuneSQL ServerReport DevelopmentNetwork TroubleshootingRelated Skills:

• Active Directory
• DNS/Network
• SQL Server
• IIS
• Certificates

Tools

• SQL Profiler, PowerShell, Process Monitor

Location:

DEU Work-at-Home

Language Requirements:

Time Type:

Full time