DevOps Track Sr.Engineer

Role: DMS Support Engineer 

Location: Plano, TX

Mode: Hybrid

 

Job Description:

 

: DMS Support Engineer 

• Troubleshoot complex application and environment issues

• Good to have skills: Adobe, Sitecore, RightFax, DMS, DMS Web Services, Docusign, Enterprise Docu Lake 

• Monitor Alerts, batch jobs, data loads, and integrations 

• Maintain automation, standard operating procedures, and changing logs 

• Coordinate with infrastructure, network, and development teams to resolve incidents 

• Assist with the configuration and operational deployment 

• Development of solutions to connect customer systems and extract and transform data 

• Validate and test configurations against business requirements 

• Effectively investigate issues/incidents and communicate findings in a root cause analysis 

• Support and document scheduled production processes