Petroleum Delivery/Service Tech - Conserv FS - Dekalb, IL

 

Conserv FS is a full-service agriculture cooperative offering high quality turf, energy, and agronomy products and services for the purpose of improving customer profitability since 1928. Conserv FS is headquartered in Woodstock, IL and serves patrons in southeastern Wisconsin and northern Illinois. Backed by a track record of success, an excellent group of employees, and a strong financial position, Conserv FS is among the premier ag supply companies in the geography it serves. The Conserv FS vision is to be the best, most innovative and diversified agricultural cooperative. 

Petroleum Delivery/Petro Service Tech

 

REPORTS TO:  Energy Operations Manager                            STATUS: Non-Exempt 

 

SALARY RANGE: $25.00 - $30.00 / hour

                                                                                               

PURPOSE AND SUMMARY STATEMENT

Provides energy product deliveries and services to customers.  Assists with resolving customer complaints in accordance with the company policies and procedures.

 

ESSENTIAL JOB FUNCTIONS

 

Delivers all energy products utilizing a single or tandem axle truck and performs work related to the propane, petroleum, lubricant, and service areas.

 

Delivers to farm, home, and commercial customer accounts. 

 

Safely handles all energy products at all times.

 

Ensure tank installations and service work are made to customer requirements.  Perform tank maintenance as needed per Conserv FS requirements on customer tanks.

 

Completes technical and product training in order to stay up-to-date and knowledgeable of product changes.

 

Reports all complaints to supervisor and utilizes appropriate procedures in handling complaints.

 

Assists with inventory, making sure it is done correctly, on time, and sent to the main office.

 

Takes necessary steps to control/manage shrink.

 

Inspects truck and bulk plant on a regular basis and ensures a timely repair.

 

Works with Service Specialists in other regions of the company to collaborate and share the workload throughout our service territory.

Understand and follow all local, state and federal requirements required for installation of any equipment we work on.

Must be physically able to handle energy products, package and bulk, and operate energy department equipment.

Maintain valid CETP Basic Principles and Practices certification.

Ensure proper company billing procedures are implemented at time of service or installation.

Manage customer billing and truck inventory through use of electronic billing system, wEBS or other company issued technology on a timely basis.

Maintain control of work order tickets and be accountable for each ticket number. Make a reasonable effort to have delivery and service tickets signed by customer representative.

Maintain delivery equipment to D.O.T. standards and ensure that all D.O.T. driver responsibilities are performed including, but not limited to, pre and post trip inspections.

Report all product spills, over runs, vehicle accidents or work-related injuries to supervisor immediately.

Be available for extended service hours of operation as the season and customers demand.

Be able to help in other departments and roles when needed.

 

 

 

 

OTHER JOB FUNCTIONS

 

Displays good judgment, positive attitude, and enthusiasm in dealing with customers and fellow employees.

 

Maintains a good working knowledge of and utilizes applicable company computer programs such as, wEBS, FBS, and email.

 

Supports and contributes to total company goals and objectives through collaboration efforts.

 

Responsible for maintaining the assigned vehicle according to company standards, adhering to the uniform policy, maintaining the ap