Supervisor, Accounts Payable

Company Description

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.

Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.  

Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.

Check us out on the web!  

Job Description

The Supervisor, Accounts Payable leads the day‑to‑day operations of AP, with primary oversight of supplier master data (setup & maintenance), invoice processing (PO and non‑PO), and payment execution. This role ensures accurate, timely, and compliant processing aligned with company policies, internal controls, and tax/reporting requirements. The Supervisor manages a team of AP Analysts, partners closely with Procurement, Treasury, Accounting, and business stakeholders, and drives continuous process improvement, automation, and service-level performance against KPIs. 

Key Responsibilities 

Supplier Master Data (Setup & Maintenance) 

• Oversee end‑to‑end supplier onboarding, including W‑9/W‑8 collection, tax classification, banking verification, payment terms, and addresses 

• Maintain supplier master data integrity: create/change workflows, duplicate detection, and periodic data reviews 

• Review complex supplier inquiries and escalations 

Invoice Processing (PO & Non‑PO) 

• Supervise daily invoice intake (e‑invoicing, EDI, OCR/scanning, email), coding, and three‑way/two‑way matching to POs/receipts 

• Ensure policy compliance for non‑PO invoices, approvals, and spend thresholds 

• Monitor and improve first‑pass/touchless rate; drive root‑cause fixes for price/qty mismatches, missing receipts, or incorrect coding 

• Implement duplicate prevention controls, sales/use tax review, and accurate period cut‑off 

• Partner with Procurement to improve and reduce exceptions 

Payments & Cash Management 

• Manage weekly payment cycles (ACH, wires, checks), ensuring on‑time, accurate, and secure disbursements 

• Coordinate with Treasury on payment calendars, discount opportunities, and cash‑flow priorities 

• Maintain payment controls: positive pay, approval tiers and fraud prevention 

• Oversee remittance advice accuracy and timely resolution of returned or rejected payments 

Controls, Compliance & Audit Readiness 

• Own and document AP policies and procedures; ensure adherence to internal controls 

• Prepare and support internal/external audits; maintain evidence of control performance 

• Ensure 1099/1042‑S compliance and support year‑end processing 

• Support escheatment timelines and filings 

Team Leadership & Service Delivery 

• Lead, coach, and develop an AP team (hiring, goal‑setting, performance feedback, training) 

• Manage workload distribution, SLAs, and establish a customer service mindset for internal and external stakeholders 

• Create training guides/playbooks; cross‑train for coverage during peak cycles and close 

Metrics, Reporting & Continuous Improvement 

• Track and report KPIs (on‑time payments, invoice cycle time, first‑pass match rate, exception rate, discount capture, AP aging, DPO, supplier master error rate) 

• Analyze trends to identify bottlenecks, lead process improvement, and automation. 

• Partner with IT teams on system enhancements, testing (UAT), and change management 

Cross‑Functional Collaboration 

• Partner with Procurement on supplier onboarding standards, PO compliance, and terms 

• Work with Accounting on month‑end accruals, account reconciliations, and variance analysis 

• Coordinate with Operations/Receiving to improve 3‑way match success; with Tax for indirect tax and information reporting; with Treasury on payment strategy and controls 

• May perform other duties as assigned. 

The above statements are intended to describe the general nature and level of