Global Head of Planning & Resource Management

Global Head, Planning & Resource Management - Remote US, UK, Ireland, Poland, Canada

ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.

As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.

At ICON, our ability to deliver for customers depends on having the right talent, in the right place, at the right time, across one of the largest and most complex clinical research portfolios in the industry. As Global Head of Planning & Resource Management, you will define and lead the enterprise strategy that enables this outcome.

This is a highly visible executive leadership role with responsibility for workforce planning, demand forecasting, capacity management, deployment strategy, and enterprise headcount governance across a global organization of thousands of professionals spanning Project Management, Clinical Trial Management, Clinical Monitoring, Study Start-Up, Data Management, Biostatistics, Pharmacovigilance, Medical Affairs, and other critical delivery functions.

Your remit extends beyond clinical operations to encompass ICON's enterprise-wide Headcount Approval Process, serving as the executive steward of workforce investment decisions across all business units, functions, and geographies. In this capacity, you will partner directly with the Chief Executive Officer, Executive Leadership Team, Finance, and business presidents to evaluate workforce investments, balance growth ambitions with operational realities, and ensure talent decisions support the company's long-term strategic objectives.

You will lead a high-performing global organization through a team of experienced senior leaders and subject matter experts. The foundation is strong; the opportunity is to elevate the function into a world-class strategic capability. Success will require an executive who can shape enterprise thinking, drive transformational improvement, influence senior leaders across the organization, and establish workforce planning as a competitive advantage for ICON.
 

This is a role for a commercially minded executive who combines analytical rigor with executive presence, bringing a clear perspective on how workforce planning, governance, and resource deployment should operate on a global scale while influencing some of the most consequential decisions facing the business.

What You Will Do

• Define and lead ICON's global workforce planning and resource management strategy, ensuring talent investments, capacity decisions, and workforce deployment support the organization's growth ambitions, delivery commitments, operational performance, and long-term business objectives.

• Own the enterprise-wide demand forecasting, capacity planning, resource deployment, and workforce analytics framework, translating commercial forecasts, portfolio dynamics, and business priorities into actionable workforce strategies and executive decision-making insights.

• Lead ICON's global Headcount Approval Process, establishing governance standards, analytical rigor, and decision frameworks that guide workforce investment decisions across all functions, business units, and geographies.

• Serve as a trusted advisor to the Chief Executive Officer, Executive Leadership Team, Finance leadership, and business presidents, providing strategic guidance on workforce investments, organizational capacity, delivery risk, productivity, and resource optimization.

• Influence critical workforce and organizational decisions by partnering with senior stakeholders to evaluate resource requirements, challenge assumptions, balance competing priorities, and ensure alignment with enterprise objectives, delivery excellence, and financial performance goals.

• Drive the transformation of workforce planning and governance capabilities, advancing forecasting accuracy, workforce agility, operational efficiency, decision quality, and scalability through process optimization, technology enablement, automation, and advanced analytics.

• Partner closely with Finance, Human Resources, and operational leadership to evaluate the commercial and financial implications of workforce decisions, including utilization, productivity, margin performance, revenue realization, resource costs, workforce investments, and organizational efficiency.

• Lead, develop, and inspire a high-performing global organization, fostering leadership capability, succession planning, innovation, collaboration, and continuous improvement while representing workforce strategy and resource management at the highest levels of the organizati