Sales/Solutions Architect - Enterprise Imaging (Radiology and Cardiology)

Company Description

Improving healthcare through innovative technology is at the core of Intelerad’s work. Our scalable medical imaging platform connects clinicians to a powerful imaging ecosystem that is fast, smart, and tapped into the data they need, no matter their location. We’re focused on delivering a best-in-class medical image management solution that improves provider efficiency, decreases the cost of healthcare, and improves the overall health of populations.  

Headquartered in Raleigh, NC and Montreal, Intelerad has nearly 800 employees located in offices across six countries. The company empowers nearly 2,000 healthcare organizations around the world with the speed, scalability, and simplicity needed to increase business performance while, most importantly, improving patient outcomes. Intelerad’s modern enterprise solutions have been acknowledged by a Best in KLAS recognition, ranking #1 for PACS Asia/Oceania in the 2021 Best in KLAS: Global Software (Non-US) report.

Job Description

We are seeking a highly motivated and technically proficient Sales Architect to join our expanding team. As a Sales Architect, you will play a crucial role in driving the sales process by understanding the technical aspects of our products and services and designing tailored architecture solutions based on the information and insights uncovered during the discovery phase.

Working in tandem with the sales team, the Sales Architect identifies, designs, and proposes optimized workflow solutions to positively influence prospect decisions and contribute to their overall success. This position involves collaborating closely with our engineering and product development teams to deliver comprehensive and effective PACS solutions that align with the unique needs of healthcare organizations.

We pride ourselves in identifying talented, driven professionals who are ready to hit the ground running with creative problem-solving skills and an innovative mindset. Our culture demands Grit, Humility, Integrity, Results Orientation, a Winning Attitude, and a strong Drive to Excellence.

Responsibilities

• Technical Consultation: Act as a key technical advisor during the sales process, providing in-depth knowledge of Intelerad solutions to prospects and clients.

• Discovery Process: Conduct thorough discovery sessions with clients to uncover and understand their technical workflows, ensuring that proposed solutions align seamlessly with their unique needs.

• Solution Architecture: Design and present comprehensive solutions that address customer requirements and integrate seamlessly into their existing infrastructure, leveraging insights gained through the discovery process.

• Executive Communication: Ability to clearly communicate and strategize with health system executives, translating technical details into business benefits and aligning solutions with their strategic objectives.

• Collaboration: Work closely with the sales team to understand customer needs, offer technical support, and assist in developing winning proposals, incorporating the intricacies of the discovered technical workflows into the overall sales strategy.

• Feedback Loop: Act as a bridge between customers and the relevant internal teams, providing valuable feedback to enhance product features and functionality based on the discovered technical workflows.

Qualifications

Employment Prerequisites

• Bachelor's degree in Computer Science, Engineering, or a related field. Advanced degrees or relevant certifications are highly recommended.

• Minimum of 3-5 years of experience in a Sales Engineer or similar role within the healthcare technology sector, or equivalent experience as an IT/PACS Director or PACS Administrator in a hospital, health system, or imaging practice.

• Technical Skills:

  • Strong understanding of medical imaging workflows, processes, and protocols (DICOM and HL7).

  • Experience designing and delivering complex systems and networks, preferably in a healthcare environment.

  • Familiarity with PACS architecture and related technologies including storage, virtualization and cloud computing.

  • Experience with integration of PACS solutions into diverse healthcare IT environments.

  • Knowledge of cybersecurity best practices in healthcare technology.

  • Understanding of Disaster Recovery and Business Continuity strategies.

• Communication Skills:

  • Excellent verbal and written communication skills.

  • Ability to translate technical jargon into easily understandable terms for non-technical stakeholders.

• Team Player: Demonstrated ability to work collaboratively in a fast-