Manager, Financial Analysis Hub (Commercial Real Estate)

Job Title

Manager, Financial Analysis Hub (Commercial Real Estate)

Job Description Summary

The Capital Markets Financial Analysis (“CMFA”) Hub Manager is a CMFA subject matter expert responsible for the day-to-day management of the CMFA Hub’s delivery of financial analysis on behalf of Cushman & Wakefield’s Investment Sales brokerage services including industrial, retail, and office property types. In this role, the CMFA Hub Manager provides oversight on the execution of financial analysis requests by providing direction, conducting quality control reviews, and lending subject matter expertise. The CMFA Hub Manager provides oversight on team member development and performance, ensuring alignment on service delivery expectations. The CMFA Hub Manager serves as a key contributor to the CMFA Hub’s maturity with involvement in training and onboarding activities, implementing standardized workflow processes, implementing best practices, and identifying continuous improvement opportunities to ensure sustained delivery of high-quality, efficient services to Cushman & Wakefield's brokers.

The ideal candidate will be based in a Cushman & Wakefield office (New York City, Los Angeles or Atlanta) and available to work on-site. Team members may be expected to work various time zones, depending on the product type and markets they service.

Job Description

Essential Duties 

• Deliver strategic insights and recommendations to broker/broker teams based on analysis findings; refine analyses by providing subject matter expertise on market, property, or commercial real estate conditions and trends in effort to equip brokers with value-add insights and high-quality analysis deliverables, contributing to driving successful transaction completion  

• Collaborate with broker and leadership stakeholders, and other support teams, to ensure the CMFA Hub delivers an exceptional broker experience, balances team member workloads, and effectively collaborates with all business partners in service delivery, ensuring satisfactory broker experience ratings 

• Monitors, tracks, and observes process and production behaviors, identifying opportunities where additional training support may be required and/or delivers insights/solutions to resolve productivity issues   

• Implements effective delegation best practices, balancing involvement into the transactional analysis and due diligence aspects of team assignments 

• Oversee the day-to-day operations of the CMFA Hub including supervision of direct reports and quality review of analyses, deadlines, and resolution of issues/conflicts  

• Performs quality control reviews, identifying where the team’s strengths are and areas where additional training may be required. Communicates review feedback in a timely manner and identifies recurring themes observed to action into individual and/or team training and development opportunities.  

• Monitor CMFA Hub and Analyst performance to identify opportunities for process/deliverable improvement and continued development  

• Lead, coach, train, and develop CMFA Hub Analysts, including completion of performance evaluations 

• Develop and deliver Analyst training materials to standardize onboarding and support continued development, equipping Analysts with relevant resource tools  

• Spearhead the creation of standardized