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Patient Service Representitive
Advocate Aurora HealthUnited Statespart_timeVerifiedPosted 1 Jun 2026
💰 $62,000/yr($40,000/yr – $62,000/yr)
About the role
Department:
Status:
Benefits Eligible:
Hours Per Week:
Schedule Details/Additional Information:
As needed, weekends, holidays
Pay Range
$20.80 - $31.20Major Responsibilities: Responsible for performing all job duties in a way that conforms to our customer service philosopy and consistent with our "AIDET" standards 1)Greet and Acknowledge all patients and family members in a welcoming and prompt manner. 2)Introduce the patient to our services, what they can expect while under our care. Utlize appropriate etiquette in all communications. 3)Provide the patient with information on the likely time spent in the service area (duration) including time in registration and time in clinical service. 4)Explain the nature of our work, why we ask for demographic, socio-economic, and financial information. Explain how we safeguard their information and use it to provide better care for them. 5)Hand-patients off to the next area with a clear "thank you." When creating new registrations for walk-in patients, responsible for the identifying insurance coverage, the benefits available, patient out-of-pocket expenses, and collecting co-insurance and co-pApply for this role
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