Kitchen Stewards Porter- Catering & Banquets (Overnights Required)

Company Description

Encore Boston Harbor features 210,000 square-feet of gaming space including more than 3,000 slot machines and 240 table games. Situated on the Mystic River in Everett, Massachusetts, and connected to Boston Harbor, Encore Boston Harbor boasts 671 spacious hotel rooms, a spa, salon and fitness center, specialty retail shops, 15 dining and lounge venues and more than 50,000 square feet of ballroom and meeting spaces. The grounds feature a six-acre Harborwalk with pedestrian and bicycle paths that provide access to the waterfront, an event lawn, public art and ornate floral displays. It is the largest private, single-phase development in the history of the Commonwealth of Massachusetts.

Job Description

The Encore Boston Harbor Kitchen Steward will be responsible for performing cleaning duties as directed by Assistant Executive Steward in all kitchen areas. This position will clean all kitchen equipment and surfaces, ensuring that kitchen areas are ready for culinary team.

JOB RESPONSIBILITIES:   

• Adheres to all Encore Boston Harbor core values and property and department standards. 

• Actively contributes to kitchen performance, and the accuracy, confidentiality, and thoroughness of departmental policies and procedures; records and reports.
• Follows that all applicable internal policies, federal and state laws, rules, regulations and property-wide controls within the department.
• Delivers and maintains a maximum level of property-wide service and satisfaction. 
• Contributes to company-wide communication and best practices.
• Keeps informed of all new developments within the department.

• Provides professional service.
• Balances multiple priorities simultaneously and meets deadlines, often in stressful and high-pressure situations.
• Cleans and maintains kitchen equipment and the assigned premises. 
• Communicates to his/her superior any difficulties, guest or internal customer comment and other relevant information.
• Removes trash from kitchen floor and replace trash container liners as needed.
• Cleans and maintains all types of flooring as assigned.
• Collects and delivers items from 3 Charlton Warehouse/Storage to property.
• Communicate with co-workers and supervisor to ensure quality service.
• Reports emergencies and maintenance needs to supervisor and as trained.
• Works with safety as a priority, and follows department and company safety standards.
• Performs any other job-related duties as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Age, Gaming and Certifications:

18 years of age or above.

Will be required to obtain and maintain registration or a license issued by the Massachusetts Gaming Commission.

ServSafe or equivalent certification preferred.

Education and/or Experience: 

High school degree or equivalent preferred.

Minimum 6 months of related experience preferred.

Language Skills:

Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents.  Ability to respond to common inquiries from other employees or guests. Conversational English required, second language a plus.  Ability to write instructions.  Ability to present information.

Mathematical Skills & Reasoning Ability:

Ability to compute basic mathematical calculations.

Physical Demands:

The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk and hear. The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The employee is occasionally required to reach with hands and arms, and to sit, climb or balance, and stoop, stretch, bend, kneel, crouch, or crawl.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Essential responsibilities include moderate physical ability such as lift or maneuver at least fifty (50) pounds, and varied instances of standing/walking. 

Work Environment:

The work environment characteristics described here