Field Service Sr.

Orion Innovation is a premier, award-winning, global business and technology services firm.  Orion delivers game-changing business transformation and product development rooted in digital strategy, experience design, and engineering, with a unique combination of agility, scale, and maturity.  We work with a wide range of clients across many industries including financial services, professional services, telecommunications and media, consumer products, automotive, industrial automation, professional sports and entertainment, life sciences, ecommerce, and education.

Essential Duties And Responsibilities or Key Accountabilities: 

• Perform daily inspection of robots and connected equipment
• Boot up associated systems and troubleshoot any issues
• Set up environments and help robots perform pre-defined use cases
• Record and document system performance, issues, and suggestions for improvement
• Help customers pick and replenish goods required to test the robot operations

Skills And Requirements:

• Experience with command line interface on Linux systems
• Writing procedures and/or work instructions
• Experience training others a plus
• Worked with AMRs before is a plus
• Has worked in a professional setting (medium level of responsibility)
• Has interfaced with customers
• Problem-solving in high pressure situations
• Proponent of new technologies
• High level of attention to detail
• Good situational awareness with ability to assess and document system status

Education and/or Experience: High School diploma or GED required

Orion is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, citizenship status, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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