(USA) Senior Manager, Communications - eCommerce

Position Summary...

Senior Manager, Communications – eCommerce
Location: Bentonville, AR

As Sr. Manager, eCommerce Communications, you will support executive messaging and high-visibility storytelling that bring Walmart’s omnichannel strategy and customer experience to life. Working closely with the Group Director and communications leads, you will translate business priorities into clear, compelling narratives that equip leaders to communicate with confidence and consistency.

This role plays an important part in enabling executives across the Omni Communications team—supporting speeches, key engagements, and strategic communications. While a significant portion of the role will support the eCommerce team, the position is designed to collaborate broadly across teams and initiatives as priorities evolve.

What you'll do...

Executive Messaging & Speechwriting

• Develop speeches, keynotes, talking points, and written communications for senior leaders supporting omnichannel priorities.
• Translate complex digital commerce strategies into clear, engaging messaging for internal and external audiences.
• Ensure consistency of tone, voice, and alignment with Walmart’s broader communications priorities.

Executive Preparation & Engagement Support

• Assist in preparing leaders for high-visibility events, panels, and industry engagements.
• Develop briefing materials and anticipate key questions to support thoughtful, confident executive participation.
• Partner closely with communications leadership to align messaging and positioning.

eCommerce Storytelling

• Help shape communications that highlight Walmart’s eCommerce growth, digital discovery, and omnichannel customer experience.
• Support storytelling that connects business strategy with how customers shop Walmart across digital and physical channels.
   

Cross-Team Collaboration

• Work closely with communications leads across Merchandising, Experience, and Wellness to ensure alignment and message consistency.
• Coordinate inputs from business partners, product teams, and communications colleagues to support integrated storytelling.
   

Messaging Tools & Enablement

• Contribute to messaging frameworks, templates, and briefing materials that support consistent executive communications across the team.
• Help strengthen communication practices that enable leaders to engage effectively with internal and external audiences.

What You’ll Bring

• Strong writing and storytelling skills, with experience developing executive speeches, talking points, or high-visibility communications.
• Understanding of eCommerce, digital retail, or omnichannel customer experiences.
• Ability to translate complex business priorities into clear, engaging narratives.
• Comfort operating in a fast-paced, highly collaborative environment.
• Strong judgment, attention to detail, and ability to manage multiple priorities.
• Experience working across a matrixed organization and collaborating with diverse stakeholders.

What Success Looks Like

• Leaders are well-prepared and confident in high-visibility engagements.
• eCommerce strategy is communicated clearly and consistently across forums.
• Messaging aligns with broader omnichannel priorities and storytelling across the team.
• Communications workflows run smoothly, enabling leaders and teams to focus on impact.

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for