Manager, Crew Staffing & Analysis

About Us

Endeavor Air, a wholly-owned subsidiary of Delta Air Lines, takes pride in delivering a safe, reliable, and customer-focused travel experience. Flying as Delta Connection, Endeavor operates more than 900 daily flights to 140+ destinations in the United States, Canada, and the Caribbean.

 

Headquartered in Minneapolis, Minn., Endeavor operates six crew bases and 11 maintenance bases across the country. At the heart of our operation, over 5,000 employees keep us soaring and help ensure Endeavor sets the standard for excellence in the regional airline industry.

Our Culture

We know that our people are our greatest assets, and we are committed to building a culture where employees love coming to work each day. At Endeavor Air, we foster a diverse, culturally-rich and safe workplace where employees are treated with dignity and respect. With a culture built on safety, excellence, and teamwork, Endeavor offers limitless potential for aviation professionals looking to start or continue their careers.

 

Our team promotes an inclusive environment in all aspects of the airline and our operation. As an EEO employer, we provide opportunities for all qualified candidates without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran, or disabled status.

Overview

The Manager, Crew Staffing & Analysis leads strategic workforce planning for Pilot and Flight Attendant staffing to ensure safe, compliant, and cost-effective utilization of crew resources. This role is responsible for long-range staffing forecasts, analytical modeling, and decision-support tools that align flying demand with hiring, training, and crew transitions. The Manager partners closely with company leadership, Finance, Training, union leaders, and Delta and Delta Connection stakeholders, and leads a team of two professionals.

Responsibilities

• Develop and maintain long-range crew staffing and training plans to align flying demand with hiring, upgrades, and training events.
• Build, enhance, and oversee staffing forecast models and analytical tools, including decision-process automation.
• Optimize pilot progression from new hire through transition to Delta.
• Lead daily maintenance of staffing models to ensure accurate assumptions related to training, vacation, absences, credit, and staffing methodology.
• Lead Pilot and Flight Attendant vacancy award processes.
• Manage hiring and transition programs to Delta, including Pilot Flow and the Career Advancement Program (CAP).
• Partner closely with Pilot and Flight Attendant union leadership regarding staffing plans, Delta hiring programs, and awards.
• Oversee administration of crew member retention programs.
• Coordinate monthly with Flight Ops Training on forecasted training capacity and instructor requirements.
• Ensure compliance with collective bargaining agreements, including management of integrated pilot and flight attendant seniority lists.
• Review optimized schedules and make recommendations regarding base sizes, staffing levels, and cost impacts.
• Partner with Finance and Accounting to develop crew-related financial plans, forecasts, and targets.
• Evaluate, recommend, and implement approved system enhancements and automation initiatives.
• Ensure compliance with FAA regulations and all company and departmental policies.
• Lead, coach, and develop direct reports through performance management, feedback, and professional development.
• Perform other duties as assigned.

Supervisory Responsibilities

• Directly supervises a team of Crew Staffing & Analysis professionals.

Competencies Required

• Ethics and Values - Serves as a champion to employees and projects that are beneficial to the company. Displays courage and willingness to take an unpopular stance to make positive long-term progress for individuals and the organization.
• Knows Our Business - Looks for ways to improve our success operationally and through people. Understands how all aspects of the business operate in a systemic way. Technically and professionally skilled to do the job at a high level of accomplishment.
• Builds Trust and Decision Making - Models honesty and open communications in large group meetings. Responds to challenge in a positive way – sees as an opportunity to learn new perspectives and perhaps improve the organization.
• Drive for Results by Inspiring Others - Builds passion and enthusiasm for the organization’s mission. Identifies measurements that will drive long term positive results, and shares the rationale, thus engaging the organization.
• Know Your Team and Leading People - Inspires organization to build effective work relationships that are based on stren