AP Administrative Assistant – Utilities

Admin Assistant (Accounts Payable - Utilities)

Become the newest member of our exciting team at SROA Capital as we redefine self-storage!

SROA Capital is a vertically integrated private equity real estate and technology platform. Our success is driven by a focused strategy of investing in self-storage on behalf of our principals and partners under the brand Storage Rentals of America. Currently, our portfolio comprises over 667 self-storage facilities totaling over 22 million square feet.

At SROA, we offer a career and opportunity to grow. We strongly believe in growing our talent and promoting within. We are proud to be honored as one of the TOP WORKPLACES of South Florida by the Sun Sentinel.

The Admin Assistant will support accounts payable - utilities functions, including receiving, processing, verifying, and reconciling invoices in accordance with departmental policies and deadlines. This role will ensure that departmental needs are met and will collaborate closely with the Accounting Department and the field Operations team.

Job Description:

• Monitor the Conservice inbox and assign emails based on the property number.
• Review the list of exceptions for assigned properties, investigate and resolve them as needed.
• Review the monthly invoice for assigned properties and investigate the reason for any late fees.
• Participate in meetings and maintain constant communication with third parties handling utilities invoices to ensure the smooth processing of invoices and avoid disruptions.
• Assist in the onboarding of new property utilities.
• Communicate with internal operations team members to investigate spikes in usage and submit any required reports to utility vendors, and other topics as needed.
• Prepare and submit required forms and reports to utility districts.
• Investigate and address with the third-party processor any disconnection notices timely and effectively.
• Review invoices for accuracy, confirming that amounts, dates, and vendor details match purchase orders and contracts.
• Liaise with vendors, accounting staff, and field operations to resolve invoice-related inquiries and discrepancies.
• Ensure all invoices comply with departmental policies and regulatory requirements.
• Assist in generating reports related to accounts payable activities for management review.
• Maintain organized records of invoices and related documents for audit and reference purposes.
• Provide necessary documentation and support during internal or external audits related to accounts payable.
• Assist with distribution the daily corporate mail.
• Make check deposits via online or at the bank in person.
• Assist with updating various checklists for accounting close cycle
• Assist with scheduling for Managers.
• Other duties and project as assigned that support the department goals.

Position Requirements

• Associate degree preferred
• 1 to 3 years of administrative support experience
• Experience with Yardi is a plus
• Strong organizational skills
• Excellent written and verbal communication skills
• Proficient in Microsoft Office
• Fast and accurate data entry skills
• Positive professional attitude in a fast-paced environment
• Self-starter with the ability to work independently and as part of a team
• Ability to prioritize tasks and meet deadlines

SROA Offers: 

• Competitive pay with bonus potential
• UKG Wallet – on-demand pay option
• 100% paid medical coverage options for employee-only
• Dental and vision plans for optimal care
• Eight (8) paid holidays
• Generous Paid Time Off (PTO), increasing with years of service
• Paid Maternity and Parental Leave for growing families
• 401(k) with substantial employer match and 100% immediate vesting
• Flexible Spending Accounts (FSA), Health Savings Accounts (HSA), and Dependent Care Flexible Spending Accounts (DCFSA) for tax-advantaged savings
• GAP Insurance for added financial protection
• Employer-paid Life Insurance and Short-Term Disability coverage
• Long-Term Disability (LTD) coverage for added peace of mind
• Pet insurance – because your pets are family too
• Storage Discounts to help you declutter and organize
• Access to Voluntary Benefits for personalized coverage
• Learning and development opportunities to maximize your potential and excel in your career
• A great culture that values collaboration, innovation, and inclusivity

SROA is an Equal Opportunity employer and uses the federal government E-Verify system to verify employment eligibility.