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Staff Field Engineer
HarmonicPhiladelphia, United Statesfull_timeVerifiedPosted 17 Mar 2025
About the role
Staff Field Engineer Harmonic is the worldwide leader in virtualized broadband solutions, shaping the next generation of multigigabit connectivity. We revolutionized broadband networking via the industry’s first virtualized broadband solution, enabling broadband operators to more flexibly deploy gigabit internet service to consumers’ homes and mobile devices. Learn more at www.harmonicinc.com. Role Description The Staff Field Engineer will be the technical lead for a team of Field Engineers building data center networks used by a major MSO to deliver high-speed internet, video, and voice in the Northeast Region in the United States What you will work with:
- Account Management to walk out and price new jobs; and to request additional labor hours in response to customer change requests
- Program Management to ensure projects are completed on time and to close jobs
- customer to review project designs and execution plan
- Field Engineering team to train and ensure quality
- The fundamentals of IP networking and DOCSIS
- Fiber network installation and certification
- Configuration of servers and IP switches
- Troubleshooting skills to be able to place installed networks into production with no unscheduled interruptions in services
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