Fragrance & Beauty - Account Executive, Boston

Fragrance and Beauty Account Executive, Boston

At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL. 

About the role: 

The Account Executive will support and develop Multi Brand Retail sales through education and motivation of store sales staff. The Account Executive is responsible for executing of CHANEL business objectives, promotional programming, upholding brand image, and talent development at the store level. 

The ideal candidate has a passion for Fragrance and Beauty. Has worked within a Multi Brand Retail and/or Retail environment and has experience managing a significant sales volume. Must have strong communication, coaching, and execution skills.    

What impact you can create at CHANEL: 

Business Execution 

• Responsible for executing the business strategies to achieve the Companies business objectives   

• Regularly monitor retail sales and hold Counter team accountable to meeting established retails sales objectives  

• Establish a cadence of in store time with both Counter teams and Store leadership to ensure alignment to CHANEL business objectives, sales plans, product launches, and special events 

• Partner closely with Counter Manager to develop a client strategy. Focus on attaining new clients and developing a loyal client base 

• Foster strong relationships with Retail leadership in order to ensure CHANEL is positioned well within each respective beauty department from a space and location and talent perspective 

• Maintain a pulse on market dynamics and trends in order to capitalize on opportunities and ensure achievement of Company objectives 

• Plan, communicate, and execute all in-store events in partnership with Regional Director, Education, and other relevant corporate partners. 

• Responsible for managing a budget and adhering to respective Company policies and procedures (i.e., RSS, T&E, Counter Supplies, etc) 

Talent Development 

• Recruit, and develop Counter teams, with a strong focus on succession planning  

• In partnership with the Education Executive provide orientation training/onboarding for all new hires using company approved platforms and materials  

• Leverage fluency in product, service and artistry skills to coach and support Counter Managers and BA’s  

• Model behavior with side-by-side coaching on service ritual, application techniques and all facets of the clientele system, specific to each retailer 

• Partner with Education Executive to identify learning opportunities and execute focused development plans