Patient Experience Representative - Pediatrics (Full-Time)

A day in the life…

Wondering what a day in the life of a Patient Experience Representative at The Iowa Clinic might look like?

• Arrive at work in the morning – no night shifts here!
• Represents the clinic by providing advanced level patient services regarding registration as a direct contact and resource to patient and will manage the flow of clinical scheduling, registration, patient materials and communicating delays or changes.
• Strives to create The Iowa Clinic Experience with each interaction.
• Leave in the evening – hooray for working standard clinic hours!

Qualifications

• High School diploma or equivalent required.
• No medical office experience necessary, we will train you!
• Highly motivated to work in a healthcare setting.

Bonus points if…

• You love exceeding people’s expectations
• You enjoy having fun where you work
• Finding meaningful connections is what you live for

Know someone else who might be a great fit for this role? Share it with them!

What’s in it for you

•  One of the best 401(k) programs in central Iowa, including employer match and profit sharing
•  Employee incentives to share in the Clinic’s success
•  Generous PTO accruals and paid holidays
•  Health, dental and vision insurance
•  Quarterly volunteer opportunities through a variety of local nonprofits
•  Opportunities to have fun with your colleagues, including TIC night at the Iowa Cubs, employee appreciation tailgate party, Adventureland day, State Fair tickets, annual holiday party, drive-in movie night… we could go on and on
•  Monthly departmental celebrations, casual dress code and clinic-wide competitions
•  Employee rewards and recognition program
•  Health and wellness program with up to $350/year in incentives
•  Employee feedback surveys
• All employee meetings, team huddles and transparent communication