Global Trip Planning

POSITION SUMMARY

The GLOBAL TRIP PLANNING – Global Access Planner will be responsible for support to Flexjet Europe while maintaining a high attention to detail, focus, and adaptability to our dynamic flight schedule.

DUTIES & RESPONSIBILITIES

• United States based role supporting our European operations.
• Flight Following Flexjet Europe’s fleet
• Submit and manage applications for airport slots and PPRs (prior permissions requests), landing, parking requests. and overflight permits when required for all flights.
• Submit and manage requests for ground handling services, fuel, and other ground related arrangements (special services) for all flights as required.
• Provide external agents with all applicable aircraft/crew documents required for trip planning.
• In cooperation with the EU Ops team, monitoring changes such as CTOTs, Airport slots, diversions and re-route or re-plan as necessary to achieve the best possible outcome.
• Communicate with pilots, air traffic control, ground services, and other relevant parties to relay important information and coordinate activities.
• Work closely with scheduling, crew, maintenance teams, and ground services, to coordinate all aspects of a flight.
  • This involves ensuring that all necessary resources are in place and that any potential issues or delays are addressed promptly.
• Interact with Owner Services to provide information about flight status, delays, or any other relevant details.
• In the event of unexpected issues or emergencies, initiating and coordinating appropriate emergency responses.
  • Such as launching an ERP, rerouting flights, addressing maintenance or crew issues.
• Responsible for activating Operational Procedures.
  • For example, Emergency Response Plans, Flight Watch and Overdue Aircraft Programs where applicable. These procedures form part of the Company’s Safety and Quality Management Manual
• Report non-compliance observations for any potential safety, security, or quality issues.
• Make rapid decisions concerning safety, regulations, and economy of operations
• Ensure an efficient and timely communication on all international flight details.
• Ensure all relevant teams are notified of any unforeseen situation and/or changes in international flights that may affect the flight activity.
• Provide exceptional customer service to internal and external customers

EDUCATION & EXPERIENCE

• Bachelor's degree (B. A.) or two to four years related experience and/or training; or equivalent combination of education and experience.