Senior Quality Manager

Company Description

Every minute of every day, Smiths Detection’s threat detection and security screening technology helps to protect people and infrastructure, making the world a safer place. 

Smiths Detection, part of Smiths Group is a global leader in the development, manufacture and management of security and detection solutions designed to make the world a safer place. Our technology provides threat detection and screening solutions for customers in our key markets: aviation, ports and borders, defence, and urban security.

Our expertise spans 21 global offices, seven manufacturing sites and five R&D centres, with a global network of 3,000 dedicated colleagues contributing towards over 40 years at the frontline of advances in safety and security.  

This results in careers built on variety and the opportunity to work on a range of state-of-the-art solutions, where you can develop your knowledge and experience every day.

Job Description

This is a management role as Sr. Quality Manager reporting to the VP of Operations.

As a Senior Quality Manager, the primary responsibility is to lead and manage the quality assurance and quality control processes within the organization to ensure that products and services meet the highest standards of quality and compliance. Key duties include:

• developing and implementing quality management systems.
• establishing quality metrics.
• conducting both internal and external audits.
• driving continuous improvement initiatives.
• collaborate with cross-functional teams to address quality issues.
• identify risks and implement strategies to enhance product quality and customer satisfaction.
• overseeing supplier quality.
• analyzing data to monitor performance.
• fostering a culture of quality excellence throughout the organization.
• providing strategic direction, guidance, and leadership in all aspects of quality management.
• play a critical role in upholding quality standards and ensuring operational efficiency

Essential functions

• Collaborate with cross-functional teams to address quality issues, implement corrective actions, and drive continuous improvement initiatives.
• Coordinate team efforts to support daily production issues. Work with cross functional team and management to set proper priorities.
• Oversee supplier quality management processes, including supplier evaluations, audits, and performance monitoring.
• Analyse data and quality trends to identify root causes of quality problems and implement preventive measures.
• Drive strategic initiatives to enhance product quality, reduce defects, and improve overall customer satisfaction.
• Ensure compliance with relevant quality standards, regulations, and certifications to maintain product quality and safety.
• Provide leadership and guidance on quality-related matters, serving as a subject matter expert and championing a culture of quality throughout the organization

KEY RESPONSABILITIES:

• Provide technical leadership, mentoring, and supervision of quality team personnel.
• Establish company Quality compliance objectives and ensure targets are communicated and achieved,
• Provide quality control, quality assurance and technical guidance to staff as required.
• Assess supplier and company product specifications, and customer requirements.
• Work with purchasing staff to establish quality requirements deemed for external supply chain.
• Define and implement quality procedures in conjunction with operating staff.
• Facilitate corrective and preventive compliance actions to quality related issues.
• Able to drive, leade and conduct RCA, PFMEA and other quality analytical tools.
• Monitor product performance through gathering relevant data and producing statistical reports.
• Lead cross-functional team efforts optimize products and processes.
• Lead quality function for new product introductions to ensure the operations is prepared from quality stand point.
• Owns process controls and mistake-proofing/error reduction of products and processes. Review practices, procedures and processes seeking avenues to improve efficiency and effectiveness and reduce risk to product quality.
• Responsible for driving Lean and Continuous Improvement initiatives, to meet business cost reduction goals, as well as driving the results.
• Establish key performance indicators and quality metrics to measure and track quality performance across the organization
• Develop and implement quality management systems to ensure compliance with industry standards and regulations.

Qualifications

Education Requirements:

1. Bachelor’s degree in mechanical or electrical engineering is pr