Administrative Support II

Department:

39916 CareNet Inc - Counseling Admin: Marion

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

30

Schedule Details/Additional Information:

First Shift

Pay Range

$21.85 - $32.80

The Administrative Support Associate II plays a key role in ensuring smooth daily operations for the department/program/clinic. Working under general supervision, this position supports leadership and team members through a variety of moderately complex administrative tasks. The ideal candidate excels in organization, communication, and customer service, while maintaining strong working relationships across the Medical Center. This role supports scheduling, communication, document preparation, data organization, and overall departmental efficiency—all while contributing to a positive and collaborative work environment.

Essential Functions

• Maintain leadership or departmental calendars, including appointments, meetings, activities, and travel arrangements; coordinate facilities and audiovisual needs.
• Screen, route, and prioritize incoming calls; provide detailed responses to requests for information and escalate issues as needed.
• Prepare routine to moderately complex correspondence, agendas, proposals, materials, schedules, reports, articles, and meeting minutes; ensure accuracy and proper formatting.
• Research and retrieve information for reports/projects, compile data, and present findings through tables, charts, graphs, or spreadsheets.
• Assist with business-related financial duties, including tracking accounts, generating reports, and supporting budget preparation.
• Prepare, process, and maintain operational records such as payroll, purchasing, and requisitions.
• Facilitate the billing processes for the center by coordinating documentation, supporting data accuracy, and collaborating with appropriate parties to ensure timely and accurate billing
• Organize daily work activities to ensure timely completion of tasks.
• Resolve issues to enhance customer service and support positive departmental interactions.
• Create, organize, and maintain accurate electronic and physical filing systems.
• Support departmental communication to ensure information flows effectively.
• Maintain office inventory and supply levels.
• Perform other related duties as assigned.

Education / Certification Requirements

• High school diploma or GED equivalent required
• One year of related administrative experience preferred
• Associate’s degree preferred
• Licensure/Certification: Not required

Skills & Qualifications

• Excellent oral and written communication skills
• Proficiency in Microsoft Office and Workday
• Strong organizational skills and attention to detail
• Comfort working with numbers and basic statistics
• Strong customer service orientation
• Ability to maintain confidentiality

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

About Advocate Health 

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names