Senior Risk Control Specialist

Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Job Category

Risk Control

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range

$117,200.00 - $193,400.00

Target Openings

1

What Is the Opportunity?

We have an exciting opportunity for qualified applicants seeking a Senior Specialist position reporting to the AVP Industry Edge. The role responsibilities will include working closely with our Underwriting business partners in Commercial Accounts, Agriculture, and the Business Centers, focused on strategic initiatives that support the writing and retention of profitable business. This is a highly visible role that offers candidates the opportunity to work in a collaborative culture and interface with Senior leaders in both Risk Control and Underwriting.
As a member of the Industry Edge liaison team, you will have the opportunity to work with our Risk Control line leads to research and report on loss drivers and emerging issues; participate in Strategic Leadership meetings and work closely with our data & analytics team to uncover opportunities and develop action plans in support of BI Wide Collaborative Underwriting Review Evaluations (CUREs). This position influences but does not manage others. Geographic location for the candidate is flexible.

What Will You Do?

• Deliver specialist level service in area of technical expertise (eg: risk evaluation, management consulting, strategy development, training) to meet needs of underwriting or customer.
• Serve as a mentor and technical resource to Risk Control field organizations and internal business partners.
• Collaborate in technical development of Risk Control staff in partnership with field management on areas of technical expertise. Conducts co-surveys with and performs quality assessments on work of field staff. Help build learning strategies and Individual Development Plans for field staff.
• Consult with clients and business partners on ways to control hazards in order to reduce or prevent losses.
• May act as liaison to business partners on emerging issues or specific classes of risk.
• Understand and apply practical, collaborative consulting concepts in helping clients develop ongoing programs for continuous safety improvement.
• Document findings and recommendations to internal business partners and/or clients. Influence clients to implement recommendations.
• Maintain current knowledge of regulatory environment and emerging issues in the specialty.
• Maintain timely, relevant communications with Technical Unit Manager, Regional Managers and Risk Control staff.
• Develop technical content for internal and external use in specialty area. Can deliver training in technical area for live or virtual audience.
• Perform other duties as assigned.

What Will Our Ideal Candidate Have?

• Bachelor's degree in related field.
• Relevant experience in consulting or industry will be considered.
• Business Knowledge:
• Understanding of Commercial Lines insurance products, services, and risk selection practices preferred.
• Willing to meet and understand Risk Control performance standards, policies and procedures.
• Technical Expertise:
• Demonstrated expertise/command in specialty and ability to maintain up to date knowledge.
• Makes complex technical information and recommendations understandable and clear to audiences with varied levels of technical knowledge.
• Can acquire working knowledge of relevant Risk Control computer systems applications.
• Maintains relevant professional designation.
• Customer Service:
• Balances customer expectations and expense constraints.
• Builds credibility with internal and external customers.
• Creates customer satisfaction by demonstrating the value of Risk Control services.
• Strong written communication skills.
• Resource Managem