Associate Director, University Life Mason Square

Department: University Life

Classification: Administrative Faculty

Job Category: Administrative or Professional Faculty

Job Type: Full-Time

Work Schedule: Full-time (1.0 FTE, 40 hrs/wk)

Location: Arlington, VA

Workplace Type: On Site Required

Salary: Starting salary range low $80k; commensurate with education and experience

Criminal Background Check: Yes

About the Department:

University Life Mason Square supports every student at Mason Square from orientation to graduation. Our team coordinates with offices throughout George Mason University to ensure that all Mason Square students receive the support they need, either in-person or virtually. In addition to providing student resources and services, we also create and provide dynamic and engaging programs and events that instill a sense of belonging and Mason pride.

About the Position:

The Associate Director, University Life Mason Square is responsible for overseeing and facilitating University Life initiatives at Mason Square, located in Arlington VA. Serving as the primary University Life contact, the Associate Director addresses student interests and concerns, encompassing student development programs and campus climate. This role maintains ongoing communication with key stakeholders invested in the academic, social, and professional success of regional campus students, collaborating closely with academic units. Additionally, the Associate Director regularly engages with campus stakeholders and partners with the Director to ensure consistency and operational efficiency at Mason Square. The Associate Director provides leadership in several key areas, including the design and execution of programs and events, the development of strategic marketing and communication plans, and the establishment of relationship management systems for University Life Regional Campuses and Plaza Activation initiatives.

Responsibilities:

Provides leadership and development for an integrated strategy for University Life programming at both UL Mason Square and UL SciTech, including campus activation and student engagement activities.

• Designs and executes overall program strategy for UL Mason Square, including learning outcomes for all events and programs;
• Leads, executes, and expands the ongoing seasonal Plaza activation initiative, in partnership with campus units and other campus leadership;
• Collaborates with and assists the UL SciTech team in developing the overall program and activation strategy for UL SciTech, ensuring alignment with efforts at Mason Square;
• Designs and executes assessment strategy to measure learning outcomes and student served data for all UL programs and events at Mason Square. Develops regular reports sharing current and ongoing assessment goals and data; and
• Provides oversight and management of vendor relationships, vendor selection, and vendor contracts/payment.

Establishes and maintains methods and procedures that protect continuity of operations and promotes best practices for University Life Mason Square and the Plaza at Mason Square.

• Develops and maintains effective relationships with all Mason Square offices including campus events, campus operations, academic units, George Mason Police, and others to ensure smooth University Life operations and program delivery;
• Develops and maintains effective relationships with University Life programmatic leaders to ensure collaboration and execution of programs to all students at Mason Square;
• Supervises daily operations of student engagement spaces, ensuring a welcoming and functional environment for all students and visitors;
• Oversees ongoing development and documentation of team standard operating procedures (SOPs); and
• Serves as University Life onsite campus leadership in the absence of the Director.

Provides strategic leadership and effective supervision to University Life Mason Square Activation and Engagement team:

• Directly supervises University Life Programming Coordinator(s) and indirect supervision of student wage staff;
• Executes a team based strategy to minimize single person dependencies for event and program planning and execution;
• Mentors and plans professional development of staff to strengthen functional and student/customer service skills;
• Establishes and monitors team and individual goals to advance the area’s goals and e