Telecommunication Operator, PBX, Per Diem, Nights

ABOUT MARINHEALTH
Are you looking for a place where you are empowered to bring innovation to reality? Join MarinHealth, an integrated, independent healthcare system with deep roots throughout the North Bay. With a world-class physician and clinical team, an affiliation with UCSF Health, an ever-expanding network of clinics, and a new state-of-the-art hospital, MarinHealth is growing quickly. MarinHealth comprises MarinHealth Medical Center, a 327-bed hospital in Greenbrae, and 55 primary care and specialty clinics in Marin, Sonoma, and Napa Counties. We attract healthcare’s most talented trailblazers who appreciate having the best of both worlds: the pioneering medicine of an academic medical center combined with an independent hospital's personalized, caring touch. 

MarinHealth is already realizing the benefits of impressive growth and has consistently earned high praise and accolades, including being Named One of the Top 250 Hospitals Nationwide by Healthgrades, receiving a 5-star Ranking for Overall Hospital Quality from the Centers for Medicare and Medicaid Services, and being named the Best Hospital in San Francisco/Marin by Bay Area Parent, among others. 

Company:

Marin General Hospital dba MarinHealth Medical Center

Compensation Range:

$29.56 - $41.38

Work Shift:

8 Hour (nights) (United States of America)

Scheduled Weekly Hours:

0

Job Description Summary:

Operates attendant console to route incoming calls and place outgoing calls. Facilitates telephone,
paging and two-way radio communications for all hospital employees and patients. Initiates appropriate
response personnel for various emergency situations. Problem-solves pager issues for hospital staff.

Job Requirements, Prerequisites and Essential Functions:

EDUCATION
High school diploma (or GED) or equivalent required.

EXPERIENCE
1-2 years experience as a PBX operator or Customer Service Rep in a high volume call center
environment.
Previous hospital switchboard experience preferred.

LICENSURE AND CERTIFICATIONS

NA

PREREQUISITE SKILLS
1. Ability to communicate clearly with good command of English language
2. Excellent interpersonal and customer relations skills
3. Enthusiastic customer service and ability to work within sensitive areas tactfully and diplomatically is essential at all times
4. Must be capable of independent, reasoned decision-making, functioning within standard operating procedures and within scope of responsibility
5. Ability to work in teams in which all members are mutually accountable
6. Capable of organizing multiple tasks and using good time management and attention to details.
7. Personal computer (W2000/MS Office) skills required

Reasonable accommodation(s) to qualified individuals with disabilities are available as part of the application step. If an accommodation is needed, please contact Human Resources at 415-925-7040 or email TalentAcquisition@mymarinhealth.org to initiate the process.

MarinHealth is a diverse community of people with many different talents. We seek candidates whose work experience has prepared them to contribute to our professional, C.A.R.E.S standards (Communication, Accountability, Respect, Excellence, and Safety) . These behavioral standards help us create a healing environment for patients and colleagues alike. By committing to them and holding ourselves accountable, we can build trust and ensure clear communication.

At MarinHealth, our top priority is the well-being of our employees, patients, and community. As such, we require all employees to receive necessary immunizations, including the measles, mumps, varicella, and seasonal flu vaccinations as a condition of employment and annually thereafter. Additionally, the continued recommendation to obtain a COVID + booster vaccination status. We understand that some individuals may require medical or religious exemptions from these requirements, and we remain committed to prioritizing the health and safety of all. Thank you for helping us in our efforts to maintain a healthy and safe environment.

The compensation for this role listed on this posting is in compliance with applicabl