Director, Regional Engagement

Director, Regional Engagement

The USC Alumni Association is seeking a thoughtful, strategic, and relationship-focused Director, Regional Engagement to help lead the next chapter of regional alumni connection and community building. Reporting to the Executive Director, Alumni Engagement, the Director will shape and launch a modernized regional chapter model that deepens engagement and broadens access for alumni across the country. This effort is part of USC’s post-Centennial vision to cultivate a more welcoming and innovative approach to lifelong alumni involvement.

The ideal candidate is a collaborative leader and strategic thinker who excels at building relationships, navigating complex organizational systems, and translating ideas into action. With a passion for alumni engagement and a strong understanding of regional dynamics, the Director will drive programming and partnerships that align with university priorities while honoring the rich Trojan traditions that unite the global alumni community.

The Director will play a key role in evolving how alumni connect with each other and the university—ensuring every Trojan feels welcomed, valued, and inspired to stay involved, no matter where they live.

This is a hybrid-fixed position under our current work arrangement plan, with the expectation of an on-site presence for 3 days/week on the University Park Campus. Late nights, weekends, and travel are required for this position.
 

University Advancement is committed to non-discrimination and equal opportunity for all, where all advancement staff and our stakeholders have the opportunity to connect, belong, and grow while supporting the University of Southern California’s mission, values, and goals.

Responsibilities

Strategic Direction (40%)

• Oversee the development, implementation, and launch of a new regional chapter model that encourages broader alumni participation across diverse geographies, backgrounds, and experiences.

• Design and execute innovative, community-focused alumni programs and events that align with USC’s mission and reflect the needs and interests of alumni across various regions, including but not limited to Scend Offs, ReSCeptions, and USC Day of SCervice.

• Create strategies for enhancing alumni involvement, increasing attendance at events, fostering volunteer leadership, and encouraging lifelong relationships with USC.

Volunteer & Program Management (30%)

• Actively recruit, manage, and train alumni volunteers for leadership positions within the regional networks that represent the full spectrum of the overall alumni body.

• Establish policies, standard operating procedures, goals, metrics and other key performance indicators to measure the ongoing effectiveness and impact of the program.

• Create and manage systems for communicating effectively with volunteer leadership that ensures compliance, encourages collaboration and sharing across regions, and leads to continuity of the program.

• Ensure all volunteers are stewarded and thanked appropriately for their level of service that is consistent across our programs.

• Conduct end-of-year program and volunteer evaluations, including volunteer surveys, to ensure we meet the needs of our volunteers and goals of our program.

• Develop and maintain relationships with key volunteer leadership, support the Board of Governors committees, and identify opportunities to grow the USCAA volunteer and engagement pipeline

Leadership & Program Management (30%)

• Manage a team of regional engagement staff, providing management, advice, support, and guidance of the day-to-day operations. Hire and train staff as appropriate in the areas of volunteer management, event strategy and planning, communications and budgeting.

• Participate in event planning and debriefs, goal setting, and benchmarking

• Manage and evaluate team budgets, policies, and procedures.

• Ensure all volunteers are coded in the database to ensure proper tracking and building of a volunteer pipeline.

• Work closely with annual giving, major and planned giving, to increase the donor pipeline through referrals and activation of alumni volunteers.

Minimum Qualif