Manager, Customer Marketing - Home Cleaning

SC JOHNSON IS A FIFTH-GENERATION FAMILY COMPANY BUILT ON THE SPIRIT OF OUR PEOPLE. We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers – such as Raid®, Glade®, Ziploc® and more, in virtually every country around the world. Together, we are creating a better future – for the planet, for future generations and for every SCJ team member. Join our winning team of Wave Makers and Go Getters and help us write the next chapter in the SCJ story.

ABOUT THE ROLE

The Customer Marketing Manager leads the development of sales strategies and is responsible for translating the business unit strategies into impactful and insightful external narratives, optimal executional plans, and effective sales tactics for assigned categories, brands, key selling events and new items.  As Customer Marketing Manager, you will serve as the key business partner for field sales and internal cross-functional departments, leading plan optimization from “media to shelf”. Recommendations and directions are provided to the following functional groups: sales management, marketing, shopper marketing, market research, promotions, product supply, customer service and forecasting. In addition, the Home Cleaning category provides this role not only channel ownership experience but also brands commercial ownership given its multiple brands portfolio.  

KEY RESPONSIBILITIES

• Collaborate with brand teams and cross-functional teams to deliver divisional business objectives 

• Act as key business partner between Sales and Marketing. Ensure the right connection between Marketing Strategies and Sales strategies to ensure flawless execution and delivery of business objectives 

• Support key field business teams with business planning, brand interaction, and top to top meetings,

• Develop and communicate sales strategies, selling material and point of sale materials (includes special packs) that are consistent with Sales and Marketing objectives and gain the desired results from the business 

• Participate in sales account business planning process to develop optimized plan which will drive key objectives and maximize trade participation, acceptance and performance 

• Participate in customer calls to provide support to the field, provide national perspective and gain insights to use in strategic and tactical planning. Be the external face of the brand and larger home cleaning team

• Participate in the new product development meetings and serve as the lead to input direction (ideation to commercialization) of executional considerations and media to cart execution elements to ensure strong product launches 

• Support Director of Customer Marketing in strategic planning for business unit 

REQUIRED EXPERIENCE YOU’LL BRING

• Bachelor’s degree with 7+ years of relevant business experience, or advanced degree with 5+ years relevant business experience

• Qualified candidates must be legally authorized to work in the US.

PREFERRED EXPERIENCES AND SKILLS

• Major Account Business Manager, National Account Business Manager, Category Manager 

• Brand Management experience 

• Exceptional computer skills:  Microsoft Office (Excel, PowerPoint, Word) 

• SCJ Data Tools experience (PlanIt TCM, Nielsen) 

• Ability to quickly learn new technologies and tools 

• Exceptional organizational and planning skills, with the ability to multi-task and prioritize 

• Prior experience developing sales kits/tools (including POS materials) for both base business, promotional and account-specific products 

• Prior experience in an analytical role 

• Point of Sale marketing experience 

JOB REQUIREMENTS

• 5-15% travel, to present at key customer meetings 

• Remote work is available once a week for eligible employees.

BENEFITS AND PERKS

SC Johnson’s total compensation packages are at or above industry levels. In addition to salary, total packages may include bonuses, long-term incentives, matching 401(k) contributions and profit sharing based on company profitability, job level and years of service. As a family company, we’re committed to providing benefits such as subsidized health care plans, maternity/paternity/adoption leave, flexible work arrangements, vacation purchase options, recreation and fitness centers, childcare, counseling services and more. 

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Inclusion & Diversity

We’re a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age and ability. We recognize the breadth of human experienc