Customer Success Analytics Intern (6 months- 1 year)

Job Description

Our Analysts are vital to NielsenIQ’s success. They work every day with our client base, which includes most of the major brands you see in the supermarket. We also work with most of the supermarkets and other retailers where you’ll find these products. If you saw it the last time you did your weekly shop, they’re probably a NielsenIQ client, as is the shop. They all rely on our Analytics Executives. 

Our clients trust our Insights Analysts, coming to them when they have challenges and questions. These questions range from deciding on new product development, designing a new price strategy, and much more! NielsenIQ’s Analysts work with our clients to create and present analyses based on the world’s best datasets. Our insights team support clients in Health and Beauty, Beers, Wine and Spirits or Grocery. 

We are confident and capable crafters of compelling insights and deliver clear and actionable recommendations to our clients, helping them grow their business. 

About the Role: As a Trainee in Customer Success Insights at NielsenIQ,

You will:

• Receive comprehensive training on NielsenIQ methodologies and tools.
• Support our Consultants and Insights Team with data extraction, desk research, responding to customer inquiries, and preparing market analyses.
• Assist in delivering information to customers through presentations and reports, collaborating with various NielsenIQ departments.

Throughout your internship, you will engage in ongoing training, acquiring new skills and knowledge that will prepare you for future roles within or outside NielsenIQ.

Qualifications:

• Bachelor's degree in Management, Economics, Marketing, Statistics, or Information Management. A school or university sponsorhip is mandatory
• Proficiency in Microsoft Office tools, especially Excel and PowerPoint.

• Portuguese native and strong command of English.

• Curiosity and eagerness to learn.
• Excellent analytical skills.
• Responsible and reliable.
• Enjoys teamwork and has strong interpersonal skills.

What We Offer:

• A dynamic work environment with opportunities to engage with local and global companies.
• Flexible working hours and hybrid work options.
• Comprehensive onboarding and internal training programs.
• Access to learning platforms.
• Staff and team events.

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Additional Information

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and