Human Resources Assistant Talent Group, GS5, UNICEF Global Shared Services Centre, Budapest, Hungary

UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.

At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job – it is a calling.

UNICEF is a place where careers are built: we offer our staff diverse opportunities for professional and personal development that will help them reinforce a sense of purpose while serving children and communities across the world. We welcome everyone who wants to belong and grow in a diverse and passionate culture, coupled with an attractive compensation and benefits package.

Visit our website to learn more about what we do at UNICEF.

For every child, results

UNICEF’s Global Shared Services Centre (GSSC) provides services to UNICEF offices around the world in the areas of Finance, Master Data Management, Human Resources Administration, Payroll & Offboarding, and IT Customer Care. Our mission is to be a Centre of Excellence for the global delivery of efficient services within a culture of customer service, continuous business improvement, knowledge-sharing and innovation to support the effective achievement of UNICEF's program results worldwide.

How can you make a difference? 

The Human Resources Assistant manages complex administrative and transactional tasks to the efficient implementation of a broad range of Human Resources functions for all categories of staff in the office, ensuring accurate and timely delivery that is in compliance with UN, UNICEF HR and financial rules and regulations. 

The work performed affects not only the timely delivery of processes but also indirectly the delivery of the client departments/divisions/offices’ programmes. The Human Resources Assistant plays a key role, as a member of the team, in providing routine and specialized information both to client’s departments and to more senior members of the team on procedures and the progress of delivery against standards and deadlines. 

Key functions, accountabilities and related duties/tasks:

1.         Process Accuracy and Compliance:

Ensure all HR, recruitment and payroll processes are administered accurately, in compliance with policies and procedures. Monitor and verify data to uphold the highest standards of accuracy, quality and confidentiality. Ensure data privacy and protection in all activities.

2.         Timely Process Completion

Timely and error free processing and financial integrity: Efficiently planning and prioritizing tasks based on the workload and timelines of case requests. This includes keeping abreast of Service Level Agreements (SLA) compliance each month and using daily monitoring reports/systems/dashboards to manage workload effectively. Adherence to procedures and policies, case management guidelines, timelines, and SOPs for maintaining compliance, consistency, and financial accuracy.

3.         Knowledge Base Contribution:

Contribute to the process of updating knowledge articles, FAQs, etc. In addition, contribute to the timely update of SOP, step-by-step guides and working documentation.

4.         Continuous Improvement and Simplification:

To ensure continuous improvement mindset to identify opportunities to simplify, streamline and standardize the processes in the most effective manner. This in turn should help ensure processes and efficiency maximization.

5.         Stakeholder Collaboration:

Collaborate with internal and external stakeholders to ensure effective communication and coordination. For any business process and system related changes, participate in testing that ensures proper calculations.

As an advocate for every child, you will receive

• A competitive salary which is exempted from paying national income taxes in Hungary on United Nations emoluments, with a net minimum monthly salary of HUF 684,000
• Hybrid work opportunity
• Holidays and leave
• Parental leave
• Dependency allowance
• United Nations sponsored medical insurance plan
• Pension plan (contract of six months or more)
• Optional life insurance plan (contract of six months or more)
• Access to professional development and learning programs, online learning and learning path
• Access to staff well-being support
• Access to career development support

To qualify as an advocate for every child you will have…

Minimum requirements: