Regional Care Manager

Overview

Put Your Purpose To Work at PHS • We Have a Place for YOU • Apply Today!Find purpose and passion in your work with a team of like-minded people focused on enriching the lives and touching the hearts of older adults. Presbyterian Homes & Services (PHS) is looking for someone like you, who is focused on living out your calling for care. YOU become part of the most important resource in our ministry--focused on helping to understand people's needs and working together to be supportive and empowering in order to build a vibrant and thriving community. You benefit from a close-knit community-based team and a supportive organization with opportunities for movement and growth.

 

Presbyterian Homes & Services – Optage Home and Community Services is looking for a Regional Care Manager who feels called to serve older adults within a caring Christian environment. This is a full-time day position, Monday through Friday.  This position serves in one of the assigned regions within the Twin Cities metro area. Our clinicians enjoy a rich workplace culture where team members are valued and supported by leadership in an environment that embraces and encourages whole person high quality care.

Responsibilities

The Regional Care Manager is responsible for implementing, evaluating, and directing care within the home health and outpatient service lines within the assigned region. This role manages interdisciplinary teams, ensures regulatory compliance, and supports the implementation of strategic initiatives. The Regional Care Manager fosters a culture of collaboration, professional development, and service excellence while monitoring clinical quality, operational efficiency, and financial performance.

 

Key Responsibilities included but are not limited to:

• Directly supervise clinical and rehabilitation staff, providing coaching, mentoring, and performance management.
• Ensure the delivery of high-quality, patient-centered care that meets all regulatory and accreditation requirements.
• Monitor service delivery, staffing levels, and clinical workflows to promote efficiency and excellence in care.
• Serve as the clinical resource for regional team offering guidance with complex cases, care planning, and regulatory compliance. Lead interdisciplinary team meetings focused on care coordination, episode management, and discharge planning.
• Collaborate with cross-operational and cross-functional teams to manage referrals, customer transitions, and quality care. This position collaborates closely with site/community leaders, clinical administrators and nurses, rehab managers and therapists, resident services directors, physicians, home office, etc.

Qualifications

• Current professional licensure as an RN, PT, OT, ST, PTA, OTA in state(s) of practice and oversight.
• Bachelor’s degree or higher required.
• 5 years of direct care experience in home health, outpatient, skilled nursing facility, or assisted living, preferred.
• 2-3 years leadership experience in health care or related field, preferred.
• Demonstrated competencies in health care management and operations, regulatory compliance, quality programs, employee development, client and family support systems, and community outreach.
• Demonstrated working knowledge of Medicare and third-party reimbursement, qualifications, and best practices.
• Ability to work cooperatively with other health care providers, staff, family, and residents/clients.
• Must have valid driver’s license and proof of auto insurance.
• Demonstrated computer proficiency, including Microsoft Office Suite and electronic medical records (EMR).
• Demonstrated compatibility with PHS's mission and operating philosophies.
• Demonstrated ability to read, write, speak, and understand the English language to communicate with all customers.

Pay Range

The estimated starting pay range for this role is $92,622 - $108,971 yearly. This good faith estimate is based upon PHS’s typical starting pay range for this role. Actual pay range depends on many factors including each individual employee’s qualifications and market conditions and is subject to change.

Benefits

Full-time benefits-eligible employment begins at a minimum of 30 hours per week:

• Health, and dental, including applicable HSA & FSA
• Employer Contribution to HSA for eligible Health Plans
• Life insurance (AD&D)
• Retirement, with eligibility for an employer match
• Holiday pay and extended sick

 

Full and Part-time benefits-eligible employment working between 20-29 hours per week:

• Vision insurance
• Voluntary short-term & long-term disability
• Accident